Professional Services Pre-Sales Consultant (Remote)

Mosaic Cg; Tennessee; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Professional Services Pre-Sales Consultant to join their remote team. This role is pivotal in bridging the gap between sales and implementation, ensuring client needs are met through tailored solutions and expert guidance. With a focus on collaboration and continuous improvement, you will drive the discovery process and craft detailed Statements of Work that align with client expectations. The company fosters a culture of autonomy and flexibility, providing a competitive salary and comprehensive benefits, making this an exciting opportunity for seasoned professionals looking to make a significant impact.

Benefits

Competitive Salary

Bonus Potential

Comprehensive Benefits

Flexible Work Environment

PTO Package

Qualifications

• 10+ years of consulting and estimation experience required.
• Expertise in UKG Pro Workforce Management configuration is essential.

Responsibilities

• Collaborate with sales to understand client needs and drive discovery.
• Craft detailed Statements of Work (SOWs) defining project scope.

Skills

Consulting Experience

Estimation Skills

UKG Pro Workforce Management

Communication Skills

Education

Bachelor’s Degree

Job description

Job Category: Sales, Marketing, and Account Management

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence. Because of our dedication to client and team experience, we have been recognized on the Inc. 5000 list for 4 consecutive years and are certified as a Great Place to Work.

Due to our rapid growth, we are looking for a remote Professional Services Pre-Sales Consultant to join our team. As a Professional Services Pre-Sales Consultant at Mosaic, you would represent the professional services commitments to client engagement through support of the sales process in a pre-sales support role.

What you’ll do:

• Collaborate closely with sales partners to understand client business needs and objectives, drive the discovery of requirements for solution implementation, and identify opportunities that support a successful launch.
• Clearly articulate how Mosaic’s services align with client needs, showcasing value through tailored solutions, expert guidance, and industry insights.
• Collaborate with Professional Services Directors to ensure we have mitigated risk and have accurately scoped and estimated services.
• Document key client requirements and findings from discovery sessions to ensure alignment across sales, pre-sales, and implementation teams
• Own the scoping and estimation process.
• Craft professional, detailed Statements of Work (SOWs) that define scope, deliverables, assumptions, and success criteria—ensuring alignment with client expectations while protecting company interests.
• Support the development of RFP/RFQ responses in collaboration with sales and internal stakeholders, ensuring alignment with service capabilities.
• Continuously refine estimation models, proposal templates, and pre-sales processes based on performance data and feedback from stakeholders.
• Stay current on industry trends and developments, as well as the Mosaic service offerings.
• Ensure seamless handoff from pre-sales to implementation by providing detailed scoping documentation and participating in knowledge transfer sessions

How you’ll be measured:

• Accuracy and Effectiveness of Scoping and Estimation
• Quality and Completeness of Statements of Work (SOWs)
• Sales and Pre-Sales Collaboration Efficiency
• Seamless Transition from Pre-Sales to Implementation
• Continuous Improvement and Process Optimization
• Industry and Solution Knowledge Growth
• Exemplifying strong consulting and communication skills through relationship-building, timely responsiveness, high-quality deliverables, proactive expectation management, and expert recommendations to clients

What we offer you:

• An opportunity to autonomously own and be the driving force of your work.
• The ability to share your expertise to inspire confidence with our clients in using their UKG system.
• A competitive salary with bonus potential
• Comprehensive benefits, perks and PTO package
• An award-winning company culture in a flexible, remote environment

What makes you successful:

Need to haves:

• 10+ years of consulting and/or estimation experience
• Expert UKG Pro Workforce Management configuration and/or implementation experience
• Strong background in scoping and estimating professional services engagements
• Experience in crafting detailed Statements of Work (SOWs), including scope, deliverables, assumptions, and success criteria
• Impeccable communication, both written and verbal
• Ability to work fully remote and travel up to 40%as needed for client work

Nice to haves:

• A completed Bachelor’s degree from an accredited University

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.