Professional Services Implementation Specialist

Commvault; United States; On-site; USD 72,250 - 126,500; Full time

Benefits offered by this job

Continuous professional development and product training

Clear career growth and advancement opportunities

Inclusive company culture

Comprehensive global benefits package

Job summary

Commvault is looking for an Implementation Specialist to join our Professional Services organization. In this role, you will deliver solution deployments across the United States and Canada, ensuring successful implementation and high customer satisfaction.

The ideal candidate will have over 5 years of experience in data protection solutions, customer-facing experience, and a solid understanding of enterprise storage hardware.

Benefits include career growth opportunities and a comprehensive benefits package. Pay range is $72,250 - $126,500 USD.

Qualifications

• 5+ years of experience in data protection or backup and recovery environments.
• 2+ years in consulting or customer-facing roles.
• Experience with enterprise storage such as HDS, Dell EMC, or Oracle.

Responsibilities

• Partner with customers to define solutions and execute deployments.
• Deliver implementation services as per client agreements.
• Troubleshoot and resolve technical issues during implementation.

Skills

Data protection or backup and recovery experience

Consulting or customer-facing experience

Knowledge of enterprise storage hardware

Cloud storage platforms

Backup and recovery for Microsoft SQL, Exchange, SharePoint

Experience with storage systems

Familiarity with Windows and Linux

Exposure to databases like Oracle, SAP

Hands-on experience with Commvault or similar

Understanding of SaaS-based data protection

Strong communication and presentation skills

Analytical mindset

Ability to adapt in fast-paced environments

Education

Bachelor’s degree or equivalent professional experience

Job description

Professional Services Implementation Specialist

United States

Recruitment Fraud Alert

We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.

What to know:

• Commvault does not conduct interviews by email or text.
• We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI‑powered platform combines best‑in‑class data protection, exceptional data security, advanced data intelligence, and lightning‑fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

The Opportunity

Commvault is seeking a skilled Implementation Specialist to join our Professional Services organization, reporting to the Area Services Manager. This role is responsible for delivering solution deployments to customers across the United States and Canada, ensuring successful implementation and high levels of customer satisfaction.

Responsibilities

• Partner directly with customers to review requirements, define solutions, and execute deployments.
• Deliver implementation services aligned to scope defined by the client and sales teams.
• Design, deploy, and configure Commvault solutions in enterprise environments.
• Perform system installations and upgrades.
• Lead data migration and onboarding initiatives.
• Conduct environment assessments and health checks.
• Troubleshoot technical issues and provide resolution during implementation.
• Validate completed work to ensure accurate configuration and alignment with customer expectations.
• Maintain a strong focus on customer satisfaction throughout the implementation lifecycle.

Qualifications

• 5+ years of experience in data protection or backup and recovery environments.
• 2+ years of consulting or customer‑facing experience.
• Experience with enterprise storage hardware such as HDS, Dell EMC, NetApp, Oracle, or Quantum.
• Working knowledge of cloud storage platforms including Azure, AWS, or Oracle Cloud.
• Proficiency in backup and recovery for Microsoft SQL, Exchange, and SharePoint.
• Experience with storage systems including SAN, NAS, object, and cloud storage.
• Familiarity with operating systems including Windows and Linux.
• Technical exposure to databases such as Oracle, SAP, or similar platforms.
• Hands‑on experience with Commvault or comparable data protection solutions.
• Understanding of SaaS‑based data protection models.
• Strong communication and presentation skills.
• Analytical mindset with strong problem‑solving skills.
• Ability to adapt in fast‑paced environments.

Preferred Qualifications

• Commvault certifications.
• Bachelor’s degree or equivalent professional experience.

Benefits

• Continuous professional development and product training.
• Clear career growth and advancement opportunities.
• Inclusive company culture.
• Comprehensive global benefits package.

Pay Range: $72,250 - $126,500 USD.

Commvault is an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees.