Professional Services Engineer

Exabeam; United States; Remote; USD 128,000 - 143,000; Full time

Job summary

An innovative cybersecurity firm is seeking a Professional Services Engineer to deploy security products at leading global companies. This role involves collaborating with clients, resolving technical inquiries, and participating in product launches. The ideal candidate will have a strong educational background, excellent problem-solving skills, and a passion for technology. With extensive benefits and a commitment to diversity, this company offers a dynamic environment where you can grow your career while making a significant impact in the cybersecurity landscape.

Benefits

Medical, dental and vision coverage

401(k) employer match

Paid Time Off

Learning center for career planning

Diverse and inclusive culture

Qualifications

• BA/BS degree or equivalent experience required.
• Experience with SIEM or Log Management System is highly desired.

Responsibilities

• Collaborate with customers to carry out implementations and enhancements.
• Engage in new product launches and cross-functional initiatives.

Skills

Problem-solving

Attention to detail

Communication skills

Linux Command Line

Scripting skills

Education

BA/BS degree in a related field

Tools

SIEM

Log Management System

Job description

Exabeam is a leader in intelligence and automation that powers security operations for the world’s smartest companies. As a global cybersecurity innovator, Exabeam provides industry-proven, security-focused, and flexible solutions for faster, more accurate threat detection, investigation, and response (TDIR). Learn more at www.exabeam.com.

Exabeam is looking for a Professional Services Engineer to join its team to deploy our line of security products at leading global companies. The incumbent will work with cutting-edge technology and tackle complex technical and business problems while gaining exposure to a wide range of industries.

Responsibilities:

1. Successfully collaborate with customers and Exabeam team members to carry out implementations and enhancements
2. Participate in all implementation designs, setups, and review processes to ensure success
3. Build long-standing customer relationships at various levels
4. Engage in new product launches and other cross-functional initiatives with Engineering and Marketing
5. Collaborate with client teams in resolving technical/system related inquiries

Requirements:

• BA/BS degree in a related field or equivalent experience is required
• Experience with a SIEM or Log Management System is highly desired
• Understands complex problems easily coupled with being a fast learner and great problem-solver
• Loves technical problem-solving and is passionate about learning and stretching oneself
• Have fantastic attention to detail, time management and multi-tasking capabilities
• Proximity to a major airline hub and willingness to travel (up to 80%)
• Solid client-facing personality
• Linux Command Line proficiency
• Programming languages and scripting skills are an advantage
• Exceptional problem-solving skills and analytical mindset
• Excellent written and spoken communication skills

Exabeam Total Rewards offers you:

• Extensive medical, dental and vision coverage and employer Health Savings Account contribution
• Generous 401(k) employer match
• Paid Time off including flex time, volunteer day, birthday, parental leave, holidays, and more
• Widespread learning center for career planning and skill development
• A culture of passionate, diverse, committed professionals

Salary: The annual starting salary for this position is between $128,000-$143,000, depending on experience and other qualifications.

Bring your Whole Self to Work! Diversity, equity, and inclusion are at our core. We value diverse perspectives that spark innovation and improve creativity. We are committed to creating a welcoming, inclusive culture where everyone can achieve their full potential. We do not discriminate based on race, gender, age, religion, sexual orientation, or other personal factors. Exabeam is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Exabeam and LogRhythm have merged. Learn more about our cybersecurity powerhouse here.