Professional Services Consultant - Germany

Zoomcar; Deutschland; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Total Rewards package

Flexible work arrangements

Supportive work environment

Job summary

Zoomcar is seeking a Professional Services Consultant to provide on-site technical services related to Fortinet solutions. The consultant will work closely with customers to ensure satisfaction through quality design, deployment, and support services.

Qualified candidates will have over 7 years of experience in network security, fluent English and German, and strong technical documentation skills. The role involves collaboration, problem-solving, and continuous skill improvement.

Qualifications

• 7+ years of experience in LAN/WAN/Network Security products.
• Experience in designing and implementing FortiGate solutions.
• Work experience in maintaining, deploying, or designing MPLS networks.

Responsibilities

• Assist the Customer during project phases.
• Develop technical project documentation.
• Provision and verify Fortinet configurations.
• Test Fortinet solutions and ensure system behavior.
• Recommend and implement Fortinet best practices.

Skills

LAN/WAN/Network Security products

Experience with FortiGate solutions

Complex routing (BGP, OSPF)

MPLS networks (L3 VPN)

Scripting and automation

Fluent in English and German

Education

University degree in technical or management discipline

Job description

Fluent German required.

Professional Services within Fortinet is an integral part of the support and services organization. This consultant will collaborate with their assigned Customer and peers to drive customer satisfaction. This role is for an on‑site engagement.

The Professional Services Consultant works on the Customer site, aiming to provide timely, quality, cost‑effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

The consultant instills confidence through technical ability, focused communication skills, and a structured approach. This role requires continuous focus on improving technical skills through training or on‑job learning opportunities. The consultant must be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

• Assist the Customer during the Think and Build phases of a project.
• Develop and maintain technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
• Provision, customize and verify Fortinet configurations based on recommended and approved design.
• Test Fortinet solutions and verify system behavior.
• Participate in interoperability/integration testing of devices that interact with Fortinet products.
• Recommend and implement Fortinet best practices.
• Resolve and/or escalates technical issues in a timely fashion.
• Deliver general knowledge transfer to client staff.
• Develop and maintain core competency on Fortinet’s product line and technologies.

Job Requirements

• 7+ years of experience in LAN/WAN/Network Security products.
• Experience with designing and implementing FortiGate solutions (design and implementation) or major third‑party security solutions.
• Experience in complex routing and WAN environments where BGP, OSPF is required.
• Work experience in maintaining, deploying, or designing MPLS networks, particularly L3 VPN.
• Exposure to MSSP or managed service environments (Multi‑tenancy, monitoring, reporting, supportability).
• Experience in scripting and automation (e.g., ZTP, integration into orchestrator, controllers and dashboard).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
• Positive customer service attitude with excellent soft skills.
• English and German language - fluent.

Education

• University degree in technical or management discipline and/or equivalent extensive work‑related experience.

We encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well‑being, flexible work arrangements, and a supportive work environment. Join us and bring solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.