Professional Services Consultant - Germany/Switzerland

Zoomcar; Indiana (PA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Total Rewards package

Flexible work arrangements

Supportive work environment

Job summary

Zoomcar is seeking a Professional Services Consultant to work onsite in Indiana, Pennsylvania. The Consultant will engage with customers to drive technical services including design, deployment, and optimization of Fortinet solutions.

With a focus on customer satisfaction, the role demands 7+ years of experience in network security products, excellent communication skills, and fluency in both English and German. The successful candidate will create documentation and support clients during projects while building effective relationships.

Qualifications

• 7+ years of experience in LAN/WAN/Network Security Products.
• Experience with designing and implementing FortiGate solutions.
• Ability to work independently and in a collaborative environment.

Responsibilities

• Assist the Customer during project phases.
• Develop and maintain technical project documentation.
• Provision and verify Fortinet configurations.
• Test Fortinet solutions and verify system behavior.
• Deliver knowledge transfer to client staff.

Skills

LAN/WAN/Network Security Products

FortiGate solutions

Complex routing (BGP, OSPF)

MPLS networks

Scripting and automation

Fluent English and German

Education

University Degree in technical or management discipline

Job description

Fluent German required.

Professional Services within Fortinet is an integral part of the support and services organization. The Consultant will collaborate with the assigned Customer and peers to drive customer satisfaction. This role is for an on-site engagement.

The Professional Services Consultant works on Customer site, aiming to provide timely, quality, and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

The Consultant instills confidence through technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Consultant must be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

• Assists the Customer during the Think and Build phases of a project
• Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
• Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
• Tests Fortinet solutions and verifies system behaviour
• Participates in interoperability/integration testing of devices that interact with Fortinet products
• Recommends and implements Fortinet best practices
• Resolves and/or escalates technical issues in a timely fashion
• Delivers general knowledge transfer to client staff.
• Develops and maintains core competency on Fortinet’s product line and technologies.

Job Requirements

• 7+ years of experience in LAN/WAN/Network Security Products.
• Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
• Experience in complex routing and WAN environments where BGP, OSPF is a requirement.
• Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
• Exposure to MSSP or managed service environments (multi‑tenancy, monitoring, reporting, supportability).
• Experience in scripting and automation (e.g., ZTP, integration into orchestrator, controllers and dashboard).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment; ability to elicit cooperation from a wide variety of sources, including management, clients and other departments.
• Positive customer service attitude with excellent soft skills.
• English and German language - fluent.

Education

• University Degree in technical or management discipline and/or equivalent extensive work-related experience.

We encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well‑being, flexible work arrangements, and a supportive work environment. If you aspire to experience a challenging, enjoyable, and rewarding career journey, we invite you to consider joining us and bringing solutions that make meaningful and lasting impact to our 660,000+ customers around the globe.