Professional Services Consultant

Sage City; Austin (TX); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health coverage

Retirement match

Paid time off

Parental leave

Volunteer days

Tuition reimbursement

Wellness rewards

Career development library

Job summary

Sage City seeks a Professional Services Consultant to deliver Sage HCM implementations and integrations in a hybrid, Austin-based role. You will design configurations, map HR/payroll processes, and support data migration with a client-focused approach.

You will train customers, manage multiple projects, and ensure on-time delivery while advancing product adoption and efficiency.

Qualifications

• 5+ years of consulting or implementation experience in HCM/ERP/financial software.
• Accounting background/knowledge required.
• Experience with SaaS-based software and client-facing training.
• Proven ability to manage multiple client projects and meet deadlines.

Responsibilities

• Deliver services following Project Delivery Methodology and manage project scope.
• Design, configure, and validate HCM components like Company Setup, Payroll, Tax, and Time Tracking.
• Map HR and payroll processes to Sage HCM, ensuring compliance and policy alignment.
• Support legacy data migration, data import reviews, and data loading via UI.
• Provide hands-on training and troubleshoot software issues.
• Collaborate with integration teams to connect Sage HCM with external systems.
• Provide regular status updates to Project Managers and customers.
• Stay current on quarterly product feature releases.

Skills

Project delivery

Client management

Analytical skills

Communication

Education

Bachelor's degree in Business

MBA

CPA

Tools

Sage HCM

ERP systems

Job description

Job Description As a Professional Services Consultant, you will be providing consulting and software implementation services to our customers on Sage HCM software including support to other software via integration. You implement software with minimal guidance or supervision. You have had meetings with clients, identified requirements, and translated them to software solutions. You’ve managed clients and set expectations. You’ve got monthly billable hours – hitting all the minimums!*This is a hybrid role: 3 days per week onsite*Key Responsibilities • You will be delivering services to customers following our Project Delivery Methodology and utilizing our service delivery tools while adhering to project plans and staying within a project’s scope (as defined in the signed Statement of Work).• System Setup & Configuration: Design, configure, and validate key HCM components including Company Setup, Payroll & General Ledger Mapping, Tax Configuration, Time Off Plans, Workflow Management, Security Roles, Position Management, and Time & Expense Tracking.• Business Process Alignment: Collaborate with clients to map existing HR and payroll processes into Sage HCM, ensuring optimal configuration and alignment with compliance requirements and organizational policies• You will be supporting customer legacy system data migration including performing data import template reviews, identifying/resolving customer population errors, and loading the data via the Sage HCM user interface.• Training & Troubleshooting software troubleshoot system issues and deliver hands-on training sessions to guide clients through using the software effectively.• Integration Support: Collaborate with integration teams to connect Sage HCM with external systems (e.g., accounting, benefits, or timekeeping platforms), validating data flows and ensuring system interoperability as needed.• Project Communication: It’s essential that you complete assignments on-time and provide regular status updates on work assignments to Project Managers and our customers.• You will keep current on the latest software features and enhancements released quarterly by Product Management.Qualifications:• 5+ years of experience delivering professional consulting or implementation services for HCM, ERP, or financial management software (Sage Intacct or other ERP experience is a plus).• Accounting background/knowledge is required• Strong understanding of HCM setup principles—including organizational structures, payroll taxation, benefits administration, and time management.• Proven experience conducting client discovery sessions, performing software configuration, and guiding end users through implementation and adoption, and administrative level training.• Exposure to multiple industries such as non-profit, construction, government, and service-based organizations, with an understanding of unique payroll and compliance requirements.• Demonstrated ability to manage multiple client projects simultaneously, meeting deadlines and utilization goals while maintaining high customer satisfaction.• Experience implementing SaaS-based software and a passion for technology, process, and automation, with a strong focus on Client success.• Advanced analytical, communication, and problem-solving skills.• Bachelor’s degree in Business, Accounting, HR Management, or a related field (MBA or CPA a plus).Plenty of perks:• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)• Comprehensive health, dental and vision coverage• 401(k) retirement match (100% matching up to 4%)• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date• 5 days paid yearly to volunteer (through Sage Foundation)• $5,250 tuition reimbursement per calendar year starting 6 months after hire date• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)• Library of on-demand career development options and ongoing training offerings#LI-EP1