Professional Relations Coordinator

Mycenters; Charlotte (NC); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Envision Dental Implant Center in Charlotte, NC seeks a proactive Professional Relations Coordinator to be the face of the practice in the community. You will build durable referral relationships with doctors and their teams, run study clubs and lectures, support our social media presence, and connect patients with implant and full-arch care.

The role involves coordinating events, visiting referring offices, and traveling locally about 75% of the time to strengthen partnerships and drive case

Qualifications

• Ability to build trusted relationships with referring doctors and office staff
• Strong communication and presentation skills
• Excellent organizational and time-management abilities
• Willingness to travel within local territory ~75% of the time
• Experience coordinating events and lectures is a plus

Responsibilities

• Build meaningful referral relationships with doctors, office managers, hygienists, and coordinators
• Identify referral opportunities using reports and geographic insights
• Set quarterly goals for referring doctors and plan daily routes
• Lead study clubs, lectures, and CE events from start to finish
• Coordinate seminars, lunches, and follow-up with partners
• Manage social media content calendar and patient success stories supporting HIPAA rules

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Relations Coordinator

Full Time Charlotte, NC, US

Professional Relations Coordinator

Position Overview

Do you enjoy building relationships, networking, and spending your day out in the community instead of behind a desk?

Envision Dental Implant Center is looking for an energetic, relationship-driven Professional Relations Coordinator to be the face of our practice in the community. You'll build lasting partnerships with referring doctors and their teams, run our study club and lecture programs, support our social media presence, and help connect patients with exceptional implant and full-arch care.

This role connects referring doctors, our doctors, and our practice team to strengthen referral relationships and grow complex implant and full-arch case volume. Local travel throughout your assigned territory is required approximately 75% of the time.

What You'll Do

Build Meaningful Referral Relationships

• Become a trusted resource for referring offices by building real relationships with doctors, office managers, hygienists, and treatment coordinators
• Identify new and existing referral opportunities using reports, geographic insights, and practice partners
• Set quarterly relationship goals for each referring doctor
• Plan efficient daily routes and visit approximately 8-10 referring offices per day
• Listen to partner needs, understand referral patterns, and share updates on our doctors, services, and events
• Deliver value-based touchpoints: articles, case ideas, and clinical resources
• Schedule doctor lunches and relationship meetings; prepare briefing summaries before visits and carry out follow-up plans afterward
• Engage new dentists and associates, and attend local dental and community events

Lead Team-to-Team Engagement

• Serve as the primary liaison between our practice and referring offices
• Keep referral kits and communication pathways current, and educate referring teams on referral workflows and scheduling
• Lead Lunch & Learns and team education sessions
• Share case-of-the-month features and patient success stories
• Coordinate lunches, appreciation events, and social and CE gatherings for referring teams
• Route patient- and case-specific questions from referring offices to the appropriate clinical or treatment coordination team member

Run Study Clubs and Lecture Events

• Manage study clubs and market lectures from start to finish: scheduling, invitations, and follow-up to drive full attendance
• Handle venue, provisioning, onsite logistics, registration, and CE tracking
• Prepare agendas, educational modules, and resources
• Attend meetings as a resource for our doctors and members; send notes and implementation summaries
• Follow up with members on implementation homework and track study club cases and outcomes
• Help members expand into new implant case types and interdisciplinary collaboration
• Coordinate case conferences between referring doctors and our doctors
• Turn attendees into referring relationships and facilitate post-event case discussions

Support Social Media and Content

• Support the practice's social media presence (e.g., Instagram, LinkedIn, Facebook) in line with Envision brand standards
• Maintain a monthly content calendar in coordination with our doctors
• Capture content from study clubs, lectures, office visits, community events, and the practice: photos, short videos, and team highlights
• Work with the clinical team to gather approved before/after case photos and patient stories
• Confirm signed patient consent and media releases are on file before any patient image or story is used; make sure content complies with HIPAA and state dental board advertising rules
• Draft captions and simple graphics for review and approval; schedule and publish approved posts