Implant Relationship Manager

Rockclifforalsurgery; Charlotte (NC); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Rockclifforalsurgery seeks an Implant Relationship Manager to connect referring dentists, patients, and our surgical team in a field and clinic hybrid role. You will help patients move forward with implant treatment while building strong dental community relationships.

Expect travel to partner practices (60–75%) and collaboration with clinical staff to ensure exceptional service and outcomes. A healthcare background with strong communication is ideal.

Qualifications

• Experience as Dental Assistant or Treatment Coordinator or healthcare professional.
• Knowledge of implant and restorative workflows preferred.
• Strong communication, organization, and follow-through.

Responsibilities

• Visit referring dental practices to strengthen professional relationships.
• Serve as a reliable resource for doctors and their teams.
• Coordinate meetings, educational visits, and appreciation events.
• Educate patients on procedures, timelines, and treatment value.
• Coordinate scheduling across surgical and restorative providers.
• Track referral activity and relationship engagement.

Skills

Dental Assistant

Treatment Coordinator

Healthcare professional

Job description

Full-Time | Field & Clinical Hybrid Role | Specialty Dental Care

We are hiring an Implant Relationship Manager to serve as the connective force between referring dentists, patients, and our surgical team. In this role, you will help patients confidently move forward with implant treatment while building meaningful professional relationships throughout the dental community.

If you have experience in dental assisting, treatment coordination, or healthcare patient care and enjoy educating, guiding, and supporting people through important decisions, this role offers a unique next step in your career.

You will spend time both in the field collaborating with partner practices and inside the clinic supporting implant patients, ensuring every interaction reflects exceptional service and clinical excellence.

Local travel required (approximately 60–75%).

What You’ll Do

Build Trusted Referral Partnerships

• Visit referring dental practices to strengthen professional relationships
• Serve as a reliable resource for doctors and their teams
• Support communication between referring offices and specialists
• Coordinate meetings, educational visits, and appreciation events
• Share clinical updates, case collaboration opportunities, and resources
• Identify ways to improve referral workflows and partnership experience

Guide Implant Patients Through Treatment

• Act as a primary point of contact from consultation through final restoration
• Educate patients on procedures, timelines, and treatment value
• Present treatment plans and financial options clearly and compassionately
• Reduce treatment delays through consistent follow-up
• Coordinate scheduling across surgical and restorative providers
• Advocate for patients throughout complex treatment journeys

Support Education & Professional Growth

• Assist with study clubs, CE programs, and educational events
• Coordinate logistics, attendance, and follow-up communication
• Facilitate collaboration between restorative dentists and specialists
• Help expand implant knowledge within partner offices
• Align surgeons, clinical staff, labs, and scheduling teams
• Maintain accurate case tracking and communication
• Participate in planning meetings focused on growth and patient experience
• Identify workflow improvements that enhance care delivery

Track Progress & Impact

• Monitor referral activity and relationship engagement
• Support implant case acceptance and completion tracking
• Maintain organized outreach and follow-up systems
• Contribute insights that help guide practice growth strategies

Who Thrives in This Role

This position is ideal for someone who enjoys connecting with people just as much as supporting clinical care.

You may be a strong fit if you:

• Have experience as a Dental Assistant, Treatment Coordinator, or healthcare professional
• Understand or are eager to learn implant and restorative workflows
• Communicate confidently and naturally with patients and providers
• Are organized, proactive, and dependable with follow-through
• Enjoy working independently while staying closely connected to a team
• Value professionalism, empathy, and service excellence
• Like being out in the community rather than behind a desk all day

Why Join Us

You’ll join a growing specialty organization dedicated to supporting exceptional surgeons and delivering outstanding patient outcomes. Your work will directly influence both patient confidence and practice growth, making you an essential part of the care journey.

This is a role for someone who wants their work to be visible, meaningful, and relationship-centered every day.

Apply today to become an Implant Relationship Manager and help patients move forward with confidence.