Professional Manager

Boone Supported Living; Columbia Township (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Opportunities for ongoing training and professional development

Mission-driven work environment

Job summary

A home care service provider in Columbia Township is seeking a Professional Manager to oversee daily operations and ensure exceptional client care. The ideal candidate should have a college degree in business or human services, management experience, and a background working with individuals with intellectual and developmental disabilities. Responsibilities include developing care plans, managing budgets, and maintaining communication with clients and professionals. Competitive salary and benefits are offered.

Qualifications

• 1-year management experience is required.
• 1-year experience working with individuals with intellectual and developmental disabilities (IDD).
• Must obtain and maintain current certifications for direct support professionals (DSP).

Responsibilities

• Oversee daily operations of home care services.
• Develop and implement individualized care plans.
• Manage budgets, schedules, and documentation.
• Maintain open communication with clients and healthcare professionals.

Skills

Management

Communication

Problem-solving

Client care coordination

Education

College degree in business or human services

Job description

About Us: Boone Supported Living

At Boone Supported Living, we are committed to providing compassionate and professional in‑home care services that enhance the quality of life for our clients. Our mission is to empower individuals to maintain their independence and dignity in the comfort of their own homes.

Founded in 2007, we understand the unique challenges faced by individuals with disabilities. Our dedicated team of caregivers is trained to deliver personalized support tailored to each client’s needs, ensuring they receive the care and attention they deserve.

Position Overview

As the Professional Manager, you will oversee the daily operations of our home care services, ensuring that clients receive exceptional care. You will be responsible for managing staff, coordinating care plans, and maintaining compliance with industry standards.

Guiding Principles

• Lead with humility and professionalism.
• See Something. Hear Something. DO Something!
• Communicate. Communicate. Communicate.

Key Responsibilities

• Team Leadership: Demonstrate and continuously teach BSL's Core Values to your team. Be the expert at service monitoring and other state inspections. Study and ask questions. Be the expert at your individual's ISPs, medical and behavioral needs, and stakeholder dynamics. Be the expert at your DSPs performance levels and issues that could affect those levels. Communicate!
• Client Care Coordination: Develop and implement individualized care plans in collaboration with clients, families, and healthcare providers.
• Finance:
• Ensure DSPs provide receipts for all purchases showing on PS bank accounts.
• Ensure there are receipts for all purchases on credit card.
• Ensure receipts are correctly labeled and submitted to Finance by deadlines.
• Keep PS accounts in the black but under a $200 balance.
• Ensure no more than $99 is spent out of PS accounts in any given day without prior written approval from ___.
• Ensure NAFS funds are spent under specific instruction from Finance and receipts are submitted to them.
• Weekly, hold team members accountable for commitments not fulfilled and unexcused absences.
• Communication: Maintain open lines of communication with clients, families, and healthcare professionals to ensure optimal care and satisfaction.
• Problem‑Solving: Address client concerns and caregiver issues promptly, ensuring a high level of service continuity.
• Administrative Duties: Manage budgets, schedules, and documentation, ensuring compliance with relevant laws and regulations.
• Community Outreach: Build relationships with local healthcare providers and community organizations to enhance service offerings and referral networks.

Qualifications

College degree in business or human services (can be substituted with at least 4 years experience in the field)

• 1-year management experience.
• 1-year experience working with individuals with IDD.
• Obtain and maintain current certifications for the DSP position.

Why Join Us?

• Competitive salary and comprehensive benefits package.
• Opportunities for ongoing training and professional development.
• A supportive and mission‑driven work environment.

Must be able to pass Family Care Safety Registry and criminal background check.