Professional Janitorial and Customer Service Associate

SBM Management Services, LP; Town of Clarence (NY); On-site; USD 22,000 - 23,000; Full time

Job summary

SBM Management Services, LP is seeking a Customer Service Representative to ensure cleanliness and sanitation across assigned areas. This role emphasizes professional interaction with team members and customers while following all safety protocols.

The position involves operating cleaning equipment, performing daily upkeep, and collaborating with the shift lead on punch-list items. A driver’s license may be required, with training provided as needed.

Qualifications

• No specific education requirement; 3-6 months training or experience preferred.
• A valid driver’s license may be required for this position based on business needs.
• Completed safety and task training certification. Forklift certification may be required.

Responsibilities

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.
• Understand reporting systems, and of the environment

Skills

Bilingual a plus

Read & interpret instructions

Verbal & written communication

Cleaning methods & equipment

Safety awareness

Teamwork

Job description

SBM Management Services, LP is seeking a Customer Service Representative to ensure cleanliness and sanitation across assigned areas. This role emphasizes professional interaction with team members and customers while following all safety protocols.

The position involves operating cleaning equipment, performing daily upkeep, and collaborating with the shift lead on punch-list items. A driver’s license may be required, with training provided as needed.