Professional Development Trainer

Texas Health and Human Services; Austin (TX); Hybrid; USD 57,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career growth

Job summary

Texas Health and Human Services Commission (HHSC) in Austin, TX, is seeking a Training & Development Specialist V to deliver professional development, policy, systems, and manager training for HHSC employees. The role collaborates with LRN instructional designers to ensure content consistency and may support Leadership Development content as needed.

Responsibilities include planning, delivering, and evaluating training sessions (instructor-led, virtual, and hybrid) while maintaining careful

Qualifications

• Four years of training delivery experience in a large organization.
• Three years of delivering virtual training.
• Two years of experience conducting pilot sessions for training programs.

Responsibilities

• Deliver instructor-led, virtual, and hybrid training using adult learning principles.
• Handle pre-class administrative duties including invitations, registrations, and evaluations.
• Lead pilots and train-the-trainer sessions; collaborate with instructional designers.
• Improve training delivery by applying accessible and inclusive methods.
• Analyze training data and prepare concise reports.

Skills

Training delivery

Adult learning

Facilitation

Communication

LMS usage

Tools

Learning Management System

Job description

Date: Aug 25, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Professional Development Trainer
Job Title: Training & Dev Specialist V
Agency: Health & Human Services Comm
Department: Training Unit
Posting Number: 20611
Closing Date: 09/08/2026
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Range: $5,098.66 - $6,083.33
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077,6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN

Brief Job Description

The Learning Resource Network (LRN) Training Specialist V performs advanced training delivery work. Work involves delivering professional development, policy, systems, and manager training to HHS employees. This position promotes LRN course offerings and conducts training sessions that meet learner and agency expectations and provides the necessary skills for HHS employees to be successful in their jobs. This position routinely collaborates with LRN instructional designers to ensure consistency in content delivery. The LRN Training Specialist V also delivers content for the Leadership Development team as needed. This position works under limited supervision with considerable latitude for initiative and independent judgment.

Essential Job Functions (EJFs)

Training Delivery and Facilitation

Delivers instructor-led, virtual instructor-led, and hybrid training using effective classroom training techniques and adult learning principles; utilizes instructor guide, participant guide, visual aids, presentations, gamification software, and virtual meeting tools; ensures content is taught as written to ensure consistency. (40%)

Course Preparation, Administration, and Evaluation

Performs pre-class administrative duties including but not limited to sending MS Teams invitation emails, sending marketing emails for low-class registration, and studying and preparing to teach a successful course; conducts post-course administrative duties including CAPPS administrative activities, administering level 1, 2, and 3 evaluations, and collecting, reporting, and analyzing course data. (20%)

Course Readiness, Pilots, and Train-the-Trainer Activities

Collaborates with instructional designers to learn new and revised course content; conducts and attends pilots of all new and extensively revised courses; conducts train-the-trainer sessions as designated lead for specific courses; attends train-the-trainer sessions as a participant and conducts teach-backs to receive approval of content mastery. (15%)

Training Innovation and Professional Development

Researches modern adult learning delivery principles, techniques, and trends; stays abreast of industry training standards; implements new training delivery techniques; and seeks out and attends professional development opportunities and trainings. (10%)

Course Collaboration and Training Support

Participates in revising course content in collaboration with LRN instructional design team as needed; plans, coordinates, and organizes training activities; performs other duties as assigned. (10%)

Accessible and Inclusive Training Delivery

Supports accessible and inclusive training delivery by serving as a resource on accessibility considerations, using approved accessible training practices, and implementing approved learner accommodations to support equal access to the learning experience. (5%)

Knowledge, Skills And Abilities (KSAs)

Knowledge of:

• Training delivery policies and procedures.
• HHS policies and procedures.
• HHS Strategic plan.
• HHS accessibility guidelines.
• Training industry standards.
• Virtual learning techniques and strategies.

Skill In

• Applying adult learning principles to activities and course content.
• Engaging all types of learners.
• Demonstrating classroom techniques and classroom management skills.
• Facilitating virtual and in-person training sessions.
• Effective communication both orally and written.
• Energizing curriculum and engaging learners.
• Delivering training by following an instructor guide.
• Mastering new concepts and transferring knowledge to learners.

Ability To

• Conduct train-the-trainer sessions and pilots.
• Maintain accurate training records.
• Follow an instructor guide.
• Analyze training data and prepare concise reports.
• Communicate difficult concepts in plain language.
• Manage classroom conflict.

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

• Four (4) years of training delivery experience for a large organization
• Three (3) years of experience delivering virtual training
• Two (2) years of experience conducting pilot sessions for training programs
• Two (2) years of experience using a Learning Management System for enrollment and session reports

Additional Information

• Some travel and flexibility in hours may be required, including occasional extended hours.
• This position is located in Austin, TX and may allow a hybrid telework schedule with required on-site work at the HHS North Austin Complex. Telework is subject to change based on business needs and management directives. When telework is allowed, it requires reliable personal internet and a workspace that supports the protection of confidential information.
• Employment offers depend on available budgeted funds. Salary will be set per budget limits, HHSC starting salary guidelines, and within the posted range.
• Selected candidate will have to successfully complete any required due diligence/background and reference checks.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Austin