Professional, Client Success

Epsilon; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible time off

Paid holidays

Health coverage

401(k)

Professional development

Job summary

Epsilon in New York, NY is seeking a client success professional to develop and execute programmatic strategies, leading teams to deliver personalized digital campaigns for key clients. You will optimize programs for revenue growth, manage client roadmaps, supervise program performance, and drive operational efficiency while leveraging Excel, Word, and PowerPoint for analytics and presentations.

This role requires 4+ years in account or project management with a strong service mindset and

Qualifications

• 4+ years of account or project management experience.
• Strong client service skills and strategic thinking.
• Proficiency in Excel, Word and PowerPoint.
• Ability to lead teams and drive program performance.

Responsibilities

• Lead teams to deliver personalized digital campaigns.
• Optimize programs for revenue growth.
• Manage client roadmaps and timelines.
• Supervise program performance and reporting.
• Drive operational efficiency across campaigns.

Skills

Account management

Project management

Client service

Strategic thinking

Digital advertising

Tools

Excel

Word

PowerPoint

Job description

Role focused on client success in digital media by developing and executing programmatic strategies using Epsilon's Digital Media Solutions. Responsibilities include leading teams to deliver personalized digital campaigns, optimizing programs for revenue growth, managing client roadmaps, supervising program performance, and driving operational efficiency. Requires 4+ years in account or project management, strong client service skills, strategic thinking, and proficiency in Excel, Word, and PowerPoint.

• flexible time off
• paid holidays
• health coverage
• 401(k)
• professional development

Location: New York, NY.