Productivity Platform Engineer - Jira, Jama & Automation

Amazon; Bellevue (WA); On-site; USD 95,600 - 160,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Support Engineer to join their Leo Productivity Services team in Bellevue, WA. The role involves providing operational support for enterprise productivity platforms like Atlassian and Jama. Candidates should have a Bachelor's degree in a relevant field and at least 2 years of experience in application support or systems engineering. Responsibilities include troubleshooting, automation, vendor coordination, and contributing to platform design and reliability. The position offers a competitive salary in the range of $95,600 to $160,000 annually.

Qualifications

• 2+ years of experience in application support or systems engineering.
• Hands-on experience administering enterprise productivity platforms.
• Familiarity with data handling in regulated environments.

Responsibilities

• Support operational administration of productivity platforms.
• Troubleshoot technical issues across applications.
• Contribute to design and implementation of process improvements.

Skills

Application support

Enterprise productivity platforms

Technical operations

Scripting (Python, Groovy, Bash)

Collaboration tools administration

Education

Bachelor's degree in computer science or related field

Tools

Atlassian Jira

Jira Service Management

Jama Requirements Management

SmartsheetGov

Job description

Amazon is seeking a Support Engineer to join their Leo Productivity Services team in Bellevue, WA. The role involves providing operational support for enterprise productivity platforms like Atlassian and Jama. Candidates should have a Bachelor's degree in a relevant field and at least 2 years of experience in application support or systems engineering. Responsibilities include troubleshooting, automation, vendor coordination, and contributing to platform design and reliability. The position offers a competitive salary in the range of $95,600 to $160,000 annually.