Production Technician L1

Dr. Phillips Center For The Performing Arts, Inc.; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the performing arts is seeking a Production Technician L1 to join their dynamic team in Orlando. This role offers a unique opportunity to work behind the scenes at a premier venue, where you will utilize your advanced skills in lighting, audio, and stage management to ensure the smooth execution of live events. As a key player, you will lead and assist the production crew, troubleshoot technical issues, and maintain high standards of customer service. If you thrive in a fast-paced environment and have a passion for the performing arts, this is the perfect opportunity to showcase your talents and grow within a vibrant community.

Benefits

Flexible schedule

Professional development opportunities

Employee discounts

Health and wellness programs

Qualifications

• 3+ years of advanced practical Theater or Event support experience required.
• Proficient in audio, video, carpentry/rigging, and lighting techniques.
• Ability to read stage plans and lead teams effectively.

Responsibilities

• Set up and operate audio, lighting, and video equipment for events.
• Lead production crew and ensure safety of all equipment.
• Troubleshoot equipment malfunctions and maintain customer service standards.

Skills

Lighting skills

Audio skills

Stage management

Carpentry

Rigging skills

Customer service

Event setup and teardown

Problem-solving

Education

High school diploma or equivalent

Tools

DigiCo SD Series

Yamaha CL Series

ETC EOS

HOG4

Shure Wireless

EPSON Projectors

Blackmagic

Job description

Dr. Phillips Center, Orlando, Florida, United States of America

Job Description

Posted Monday, October 28, 2024 at 4:00 AM

POSITION SUMMARY

A Production Technician L1 is an advanced generalist with specialty skills in lighting, audio/projection, carpentry or stage management in the Theater Operations Department and participates in the running of events and non-union shows. May act as Lead of the Day directing crews in operation of shows and events. Responsibilities include: point person for show set up and operation of audio, lighting, video and other theatrical equipment; general event setup and teardown; theatrical maintenance; and other physical tasks as assigned. The Production Technician L1 must be proactive in their work and planning, perform tasks efficiently with high quality, and display a customer service-oriented attitude. They must remain flexible while executing tasks and effectively communicate changing priorities to stakeholders.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Advanced practical knowledge of sound, lighting, and other stage equipment operation, as well as new programs and technologies in the execution of live shows and events.
• Review show advance documentation and prepares for work call. Coordinate show needs with Technical Director and Production Management.
• Lead and assist production crew. Inspect all equipment for any hazards prior to installation. Transport, lift and move equipment strategically and safely. Direct set-up of equipment; conduct pre-show/event testing of equipment; and run all equipment for the duration of the event/performance.
• Troubleshoot any equipment malfunctions; work quickly to resolve issues to client/guest satisfaction. Ensure all cords/cables are secured properly to prevent trip and fall hazards.
• Responsible for the safety and security of arts center equipment and any rental AV, Sound, Lighting and Staging equipment. Immediately report all equipment problems to the proper party. Power down and return equipment to proper storage areas or loading dock for pick up.
• When needed, work as Show Runner providing transportation of artist between hotel and venue site using arts center vehicle. (requires a valid FL driver’s license)
• Works with minimal supervision when setting up spaces. Respond promptly and courteously to any last-minute changes. Anticipate the needs of the client/guest. Work cooperatively with Events Team, meeting planners, stage managers, etc. to assure client satisfaction for the smooth, efficient and successful operation of the event. May interact with client directly to achieve event or show needs.
• Follow all company safety and security policies and procedures. Adhere to local, state and OSHA safety requirements. Assist in the coaching and training of L1 and L2 staff.
• Act as a positive representative of the Dr. Phillips Center throughout an event or show.
• Follow and support all operational policies and procedures. Assimilate into the arts center culture through understanding, supporting and demonstrating the core values.
• Maintain a professional and friendly relationship with other departments, colleagues, and partners.
• Able to remain calm under pressure. Ability to work effectively with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. Maintain Dr. Phillips Center standards of customer service at all times.
• Able to effectively communicate in English in both written and oral forms.
• Other duties as assigned.

KNOWLEDGE AND EXPERIENCE

• At least three (3) years of advanced practical Theater or Event support experience.
• Advanced proficiency in audio, video, carpentry/rigging and/or lighting techniques and equipment.
• Advanced rigging skills to include the ability to determine correct rigging hardware for flying items. Ability to safely weight and operate a fly system.
• Ability to read and understand stage ground plans, technical design drawings and industry specific paperwork as it pertains to the arts center inventory and make appropriate recommendations or substitutions.
• Thorough knowledge of backstage procedures and protocols; demonstrate correct headset use and etiquette.
• Experienced at leading teams during an assigned show/event or shift. Detail-oriented, good follow-through, and effective communication skills.

Lighting skills:

• Proficient in operation and troubleshooting of all arts center lighting consoles.
• Able to complete power tie into Company Switch.
• Able to lead a crew to hang and focus a light plot. Able to patch and set-up/configure lighting gateways/fixtures; function as lighting programmer and board operator. Able to provide multi-scene lighting design for events and shows.
• Proficient in operation and troubleshooting of all arts center Audio systems.
• Ability to create an Audio mic plot with knowledge of microphone types and their application. Able to reset power (audio). Fulfill Audio 1 role including system knowledge, and ability to mix musicians, performers and monitors.
• Stage Carpentry: assist in Steinmetz Hall stage changeovers and perform duties as a main or secondary driver or lead on Tower move.

Preferred experience:

• Audio consoles and equipment: DigiCo SD Series, Yamaha CL Series, Allen and Heath Avantis and Shure Wireless.
• Video consoles and equipment: EPSON Projectors, Panasonic and Blackmagic.
• Lighting consoles and equipment: ETC EOS, HOG4, HES Moving Lighting, sACN and DMX.
• Stage Management experience including show running, prompt book set up and organization for larger events and DPC presented shows.

SPECIAL CONDITIONS OF EMPLOYMENT

• This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.
• Able to move, lift, carry, push, pull and place objects weighing less than or equal to 40 lbs. without assistance.
• Able to load and unload various equipment carts, i.e. tables, chairs, road cases, etc. on a regular basis.
• Able to work outside in Florida heat and humidity (for plaza and off-site events) for up to 8 hours.
• Candidates must have a valid Florida driver’s license.

Dr. Phillips Center participates in an employment electronic eligibility verification program through E-Verify.