Production Technician

Trakstar; Williston (VT); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

3% retirement match

15 days paid time off

10 paid holidays annually

Life insurance

Job summary

Network Craze in Williston, VT is seeking a Production Technician to join our production lab and test, certify, and refurbish enterprise networking equipment. You will gain hands-on experience with a wide range of gear and interact with multiple network environments.

The role focuses on testing, firmware updates, troubleshooting, and meticulous documentation to uphold our high customer-satisfaction standards. A CCNA is preferred, with steady weekday hours and a team-oriented culture.

Qualifications

• 2+ years hands-on experience testing, configuring, troubleshooting, or repairing IT or networking hardware.
• Cisco CCNA Certification (recommended)
• Proficiency with Microsoft Windows and Office 365
• Familiarity with Visual Studio Code, terminal, and Git
• Experience in technical troubleshooting and repair

Responsibilities

• Test and troubleshoot enterprise networking hardware and verify ports.
• Use CLI and management interfaces to update firmware and reset configurations.
• Document results and identify units for repair or fail inspection.
• Follow procedures with meticulous attention to quality control.
• Collaborate with team in a fast-paced environment and communicate findings.

Skills

Networking concepts

Hands-on testing

CLI

Firmware updates

Communication

Education

Cisco CCNA Certification

Microsoft Windows & Office 365

Visual Studio Code / Git

Tools

Visual Studio Code

Git

Terminal

Job description

Who We Are

Network Craze is a leading provider of premium new and refurbished enterprise network equipment and IT infrastructure. Our dynamic team environment combines professionalism with a collaborative, engaging workplace culture.

As a Production Technician, you'll play a vital role on our Production Team, working in our production lab to test and certify refurbished equipment. This unique position offers hands‑on experience with an extensive range of network equipment that few IT professionals ever get to work with, plus exposure to diverse enterprise network environments.

Job Purpose

Network Production Technicians ensure the quality and reliability of our equipment through comprehensive testing and refurbishment. You'll inspect items for physical condition, update firmware, troubleshoot technical issues, and verify all standard accessories are included. Your attention to detail will help maintain our high standards for customer satisfaction.

Primary Duties and Responsibilities

The ideal candidate will be:

• Knowledgeable about networking concepts and equipment
• Able to independently test and troubleshoot enterprise switches, access points, servers, and related hardware.
• Know how to use CLI and device management interfaces to verify components and ports, update firmware, reset configurations, document results, and identify units that require repair or should fail inspection.
• Methodical and thorough in following technical procedures
• Detail‑oriented with strong quality control skills
• Adaptable and eager to learn new technologies
• Motivated to work efficiently in a fast‑paced environment
• An effective team player with excellent communication skills

Qualifications

• 2+ years of hands‑on experience testing, configuring, troubleshooting, or repairing IT or networking hardware
• Cisco CCNA Certification (recommended)
• Proficiency with Microsoft products (Windows, Office 365)
• Familiarity with Visual Studio Code, terminal, and GIT
• Experience in technical troubleshooting and repair

Physical Requirements

Position requires the ability to both sit and stand, lift up to 40lbs, and perform repetitive tasks with precision.

Benefits:

• Retirement plan with 3% company match
• 15 days paid time off
• 10 paid holidays annually
• Life insurance coverage

Pay: $25 - $30 per hour based on relevant hands‑on experience and demonstrated troubleshooting skills.

Work hours: Monday-Friday, 9:00 AM – 6:00 PM EST

Be prepared for a background check to be performed. Network Craze is an Equal Opportunity Employer.