Network Refresh Technician

SupportFinity™; Akron (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Opportunities for growth in network engineering

Competitive compensation

Job summary

SupportFinity™ is looking for a reliable Network Installation Technician based in Akron, Ohio. The role involves installing, configuring, and supporting network infrastructure primarily during overnight maintenance windows.

Responsibilities include deploying network equipment, performing cabling, and ensuring installations meet safety and quality standards. Candidates should have experience in network hardware installation and the ability to work overnight shifts.

This position offers opportunities for growth in network engineering and competitive compensation.

Qualifications

• Experience installing network hardware or IT infrastructure.
• Familiarity with rack and stack procedures.
• Basic understanding of network equipment including routers and switches.
• Experience with structured cabling and labeling standards.
• Ability to lift up to 50 lbs and work in confined spaces.
• Reliable transportation for overnight work.

Responsibilities

• Install and rack network equipment such as routers and switches.
• Perform structured cabling installation and patching.
• Follow installation diagrams and work orders.
• Conduct basic network connectivity testing and validation.
• Document completed work including photos and notes.

Skills

Network equipment installation

Rack and stack deployment

Structured cabling

Troubleshooting and testing

Documentation and reporting

Communication and teamwork

Job description

Job Summary

Updated Weekly, multiple locations throughout the United States. We are seeking a reliable and detail‑oriented Network Installation Technician to install, configure, and support network infrastructure during overnight maintenance windows. This role is responsible for deploying network equipment such as routers, switches, firewalls, and cabling in customer environments while minimizing disruption to business operations. The technician will follow installation plans, coordinate with remote engineering teams, and ensure all equipment is installed, tested, and documented according to company and client standards.

Key Responsibilities

• Install and rack network equipment including routers, switches, firewalls, wireless controllers, and related hardware
• Perform structured cabling installation and patching (Cat5e, Cat6, fiber where applicable)
• Mount and secure equipment in racks, cabinets, and network closets
• Follow installation diagrams, work orders, and engineering documentation
• Label and organize cabling according to standards
• Perform basic network connectivity testing and validation
• Coordinate with remote engineers for configuration, troubleshooting, and verification
• Document work completed including photos, serial numbers, and installation notes
• Ensure installations meet safety, quality, and customer standards
• Maintain tools and equipment required for network deployments
• Communicate clearly with project managers and technical teams regarding project status

Work Schedule

• Primarily overnight shifts to support customer maintenance windows
• Typical hours may range from 8:00 PM - 6:00 AM depending on project requirements
• Some travel may be required depending on client locations

Required Qualifications

• Experience installing network hardware or IT infrastructure
• Familiarity with rack and stack procedures
• Basic understanding of network equipment (routers, switches, patch panels)
• Experience with structured cabling and labeling standards
• Ability to follow technical diagrams and installation instructions
• Strong attention to detail and organization
• Ability to lift up to 50 lbs and work in data center or equipment room environments
• Reliable transportation and ability to work overnight schedules

Preferred Qualifications

• Experience working in data centers, telecom rooms, or enterprise IT environments
• Knowledge of fiber optic handling and patching
• CompTIA Network+, CCNA, or similar certifications
• Experience supporting network deployments or infrastructure upgrades
• Familiarity with ticketing systems or field service documentation tools

Key Skills

• Network equipment installation
• Rack and stack deployment
• Structured cabling
• Troubleshooting and testing
• Documentation and reporting
• Communication and teamwork

Physical Requirements

• Ability to lift and move equipment up to 50 lbs
• Ability to work in confined spaces such as server rooms or equipment closets
• Ability to stand, bend, and climb ladders as required

Why Join Us

• Work on large-scale network deployments
• Opportunities to grow in network engineering and infrastructure roles
• Exposure to enterprise-level IT environments
• Competitive compensation and project-based work opportunities