Production Technician

Castle Hill Gaming; Tulsa (OK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance for employee

HSA contributions

401K

Student loan repayment

PTO and paid holidays

Paid leave

Employee equity

Cell phone

Job summary

Castle Hill Gaming is seeking a Production Technician to join our Tulsa, Oklahoma team. The role focuses on preparing gaming machines for new installs or conversions, with an emphasis on diagnostics, maintenance, and repair of gaming equipment.

You will work in a team environment, performing preventive maintenance, wiring checks, and ensuring devices are ready for installation, while staying compliant with tribal licensing requirements.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of technical or electrical experience.
• Must obtain and maintain tribal gaming licenses.
• Valid driver’s license.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability to lift/move up to 550 pounds with aid.
• Excellent written and verbal communication skills.
• Ability to move and transport gaming equipment up to 550 pounds with dollies and tools.

Responsibilities

• Assemble gaming machines and ensure readiness for install.
• Perform diagnostic checks, maintenance and repairs on equipment.
• Basic repair and maintenance to servers and gaming equipment.
• Preventive maintenance and secure wiring on machines.
• Log actions in approved reporting software.
• Stay current with jurisdictional changes, upgrades and modifications.
• Work in a team environment with others to complete tasks.
• Operate with minimal supervision and troubleshoot issues.

Skills

Electrical systems

Technical troubleshooting

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Castle Hill Gaming is a prominent provider of Class II, Class III, and HHR gaming machines to Native American and Commercial Casinos across the United States, with offices located in Charlottesville, VA and Tulsa, OK. CHG offers exciting employment opportunities for individuals passionate about the gaming industry.

As an industry leader, CHG emphasizes innovation, customer satisfaction, and adherence to regulatory standards. This is an exceptional chance to become part of a thriving organization with a strong market presence. Join Castle Hill Gaming and be a part of the exciting world of casino gaming.

At Castle Hill Gaming, we value our employees and offer a comprehensive benefits package, including:

• 100% company-paid health insurance for employees, families, and domestic
• Company contributions to employee HSA accounts
• 401K
• Student Loan Repayment Program
• Generous PTO and paid holidays (15 days PTO + 8 holidays)
• Paid Leave (Paternal, Bereavement, Jury Duty)
• Employee equity incentive plans
• Company-provided cell phone for all full-time employees

If hired, your employer will be Ironworks Development LLC, which develops Castle Hill Gaming products. Correspondence with the company will only be made from Castlehillgaming.com e-mails addresses.

Position Overview

Castle Hill Gaming is currently seeking a Production Technician to join their team in Tulsa, Oklahoma. The Production position is a technical position focused on preparing machines for new installs or conversions.

Essential Duties and Responsibilities

• Assemble all parts of a gaming machines and ensuring the device is functioning properly and ready for installment
• Perform diagnostic checks, maintenance and repairs to all Castle Hill gaming equipment
• Basic repair and maintenance to servers and associated gaming equipment
• Perform preventive maintenance on machines (clean, tighten loose hardware and secure loose wiring)
• Log maintenance and repair actions in approved reporting software
• Stay current with ongoing jurisdictional changes, upgrades and modifications
• Clean and maintain equipment
• Ability to work with minimal supervision and troubleshoot to figure out issues
• Operate in a team environment working with others to complete tasks

Physical Demands

• To stand, use hands and fingers to handle or feel, reach with hands and arms, and talk and hear
• To walk and stoop, kneel, crouch, crawl. sit, climb, or balance. Along with vision abilities of using close vision, depth perception, and ability to adjust focus
• Able to move and control 550 pounds with the aid of dollies and tools, lift and move 40 pounds short distances without mechanical aid, and frequently lift and/or move 10 pounds
• While performing standard duties associated with the position, an individual may be exposed to noise levels ranging from quiet to loud and secondhand smoke. And occasionally may be exposed to adverse weather conditions.

Qualifications

• Must be able to obtain and maintain tribal gaming licenses
• Must have a valid driver’s license
• Experience Microsoft Office (Word, Excel, Outlook)
• Great attention to detail
• Excellent written and verbal communication skills
• The ability to move and transport gaming machines/equipment weighing up to 550 pounds, with the aid of dollies and tools
• Ability to continuously position self to maintain and troubleshoot gaming machines
• Ability to move and transport equipment weighing up to 40 pounds short distances without mechanical aids
• Candidate may be required to obtain and maintain a tribal gaming license which includes an FBI background check if becomes eligible for promotion.

Education, Training and Experience Required

Required

• High school or equivalent
• 2+ years technical/electrical experience

Preferred

• Previous experience in a Casino or Gaming environment a plus

*This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.

**Any offer and retainment of employment is contingent upon the successful completion of your background investigation, and the approval of any necessary tribal gaming license, granted by their respective gaming commission.

*** We are not offering Visa sponsorship or transfers for this position, now or in the future.

****We kindly request that third-party recruiters or agencies refrain from submitting unsolicited resumes, candidate profiles, or making unsolicited contact. All hiring decisions are managed through our internal team, and no solicitation will be considered.