Production Technician

BayOne Solutions; Los Angeles (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

BayOne Solutions is seeking a Post-Production Technical Support Specialist to support film and television production and post-production teams in a fast-moving media technology environment.

This role is not a traditional IT help desk; you will troubleshoot real production issues, help teams stay on schedule, and work with evolving media technologies and workflows.

Qualifications

• 3–5+ years of relevant experience in post-production engineering or media operations.
• Experience with film/TV post-production workflows and troubleshooting.
• Comfort diagnosing problems, working under pressure, and communicating clearly.

Responsibilities

• Troubleshoot production and post-production issues and identify root causes.
• Support media ingest, dailies, editorial, VFX, conform, finishing, color, and file transfers.
• Support editors, post-production teams, production teams, and technical stakeholders.
• Work with media tools and technologies such as Avid, Aspera, Colorfront, Baselight, Premiere, Frame.io, and similar platforms.
• Learn new tools and workflows quickly.
• Explore automation and AI to improve media workflows.
• Provide responsive support in a production environment where timing is critical.

Skills

Post-Production Experience

Troubleshooting under pressure

Communication

Ownership of issues

Tools

Avid

Aspera

Colorfront

Baselight

Premiere

Frame.io

Job description

Post-Production Technical Support Specialist

Potential full-time opportunity based on business needs

About the Role:

We’re looking for a Post-Production Technical Support Specialist to support film and television production and post-production teams in a fast-moving media technology environment.

This is not a traditional IT help desk role. You’ll troubleshoot real production and post-production issues, help teams stay on schedule, and work with evolving media technologies and workflows.

What You’ll Do

• Troubleshoot production and post-production technical issues and identify root causes.
• Support media ingest, dailies, editorial, VFX, conform, finishing, color, and file transfers.
• Support editors, post-production teams, production teams, and technical stakeholders.
• Work with media tools and technologies such as Avid, Aspera, Colorfront, Baselight, Premiere, Frame.io, and similar platforms.
• Learn new tools and workflows quickly.
• Explore automation and AI to improve media workflows.
• Provide responsive support in a production environment where timing is critical.

What We’re Looking For

3–5+ years of relevant experience in areas such as:

• Post-Production Engineering / Support
• Media Systems or Media Operations
• Production Technology
• DIT / Digital Imaging
• Strong experience with film/TV post-production workflows and troubleshooting is especially important.
• You should be comfortable diagnosing problems, working under pressure, communicating clearly, and taking ownership of issues from start to resolution.

Nice to Have

• Colorfront
• Aspera
• Frame.io / Autodesk PIX
• MAM, SAN/NAS, or cloud media workflows
• Automation, scripting, or AI experience

Location: Los Angeles — approximately 3 days onsite initially.

Schedule: 40 hours/week with occasional evening, weekend, or after-hours support as the team moves toward 24/7 coverage.

Interested? If you have a strong post-production background and enjoy solving technical problems, we’d love to hear from you.