Production Tech Ops Operator II & Trainer

Alcon; Duluth (MN); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Flexible time off

PTO for hourly associates

Job summary

Alcon is seeking an Operator II/Trainer for Production Technical Operations. The role focuses on operating the production line, serving as a trainer for the assigned area, and ensuring training compliance.

You will work with production teams to meet safety, quality, delivery, and cost objectives. Responsibilities include setting up and maintaining equipment, coordinating workflows, monitoring quality, and maintaining documentation.

Qualifications

• Prior manufacturing or production experience required.
• Experience leading, training, mentoring, or coaching employees in a manufacturing environment.
• Strong troubleshooting, problem-solving, and analytical skills.
• Knowledge of GMP, GxP, or other regulated manufacturing environments.
• Experience developing, delivering, and documenting training programs in a manufacturing or production environment.

Responsibilities

• Set up, operate, maintain, troubleshoot, and repair production equipment.
• Coordinate and monitor production workflow to meet schedules and cost objectives.
• Review work orders, allocate resources, support daily production activities.
• Move, pack, sort, and handle raw materials and finished goods.
• Monitor product quality, identify defects, and implement corrective actions.
• Maintain accurate production and quality documentation for compliance and traceability.
• Serve as a subject matter resource on manufacturing processes and standards.
• Ensure associates are trained and certified per SOPs and track progress.
• Provide real-time coaching on inspection techniques and process controls.
• Monitor quality metrics and scrap trends for continuous improvement.
• Adhere to SOPs and quality systems; support regulatory compliance.
• Identify and support continuous improvement initiatives for safety and efficiency.
• Inspect, test, and support installation of equipment and systems.
• Analyze production data and assist with cost estimates and investigations.
• Assist with testing, validation, and implementation of new/modified products and processes.

Skills

Manufacturing experience

Training leadership

Troubleshooting

GxP knowledge

Training program development

Education

High School Diploma or Equivalent

Technical Degree or Certification in Engineering, Science, IT

Job description

Alcon is seeking an Operator II/Trainer for Production Technical Operations. The role focuses on operating the production line, serving as a trainer for the assigned area, and ensuring training compliance.

You will work with production teams to meet safety, quality, delivery, and cost objectives. Responsibilities include setting up and maintaining equipment, coordinating workflows, monitoring quality, and maintaining documentation.