Production Team Leader Waldorf

Goodwill of Greater Washington; Waldorf (MD); On-site; USD 70,000 - 80,000; Full time

Job summary

A leading non-profit organization seeks a Production Team Leader in Waldorf, MD. This role involves overseeing a diverse retail inventory, ensuring a smooth production process, and leading a team. Exceptional benefits are provided, alongside opportunities for professional growth and a supportive work environment.

Benefits

Healthcare benefits

Paid PTO

Bonus potential

Employee discounts

403(b)/401(k) plan with match

Access to an employee assistance program (EAP)

Qualifications

• 6 months of supervisory experience required.
• Basic computer skills necessary.
• Ability to communicate effectively and perform basic math.

Responsibilities

• Monitor and ensure a smooth production process for donations.
• Fulfill duties of production staff when needed.
• Assist in enforcing safety and security procedures.

Skills

Customer Service

Communication

Leadership

Education

High school diploma or equivalent

Job description

Join to apply for the Production Team Leader Waldorf role at Goodwill of Greater Washington

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Join to apply for the Production Team Leader Waldorf role at Goodwill of Greater Washington

Exciting and diverse retail inventory leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead your own production team while improving your community.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP), 403(b)/401(k) plan with match available after 1 year. Bonus eligible.

Essential Competencies

Directing Others

Motivating Others

Customer Focus

Process Management

Functional/Technical Skills

Essential Duties and Responsibilities

• Monitors and ensures a smooth production process for all donation functions, inventory, control, and adherence to the agency’s production procedures and core value pledge for processors and donation.
• Fulfills the duties of all production staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories; maintains production levels and quality of merchandise to the sales floor.
• Assists in and ensures the enforcement of store safety and security procedures.
• Assists in settling complaints
• Provides input for associate interviews and performance evaluations.
  
  
  

Other Duties and Responsibilities

• Maintains a professional appearance adhering to Goodwill uniform standards
• Assists with maintaining proper staffing as it relates to budgets.
• Assists the Assistant Production Manager to accurately record the work of the department.
• Assists with monitoring the time and attendance system.
• Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.
• Assists with the development of efficient and effective methods and procedures for work simplification and material processing.
• Performs other duties as directed and required.
  
  
  

Supervisory Responsibility

This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.

Required Qualifications

• High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of GGW’s Aspiring Manager and Employ Excellence Programs may be substituted for this requirement.
• Excellent customer service skills.
• Basic computer skills.
• Ability to effectively communicate verbally and in writing.
• Ability to perform basic math.
• Ability to read and comprehend internal documents related to store operations.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).
• Ability to lift up to and between 40 - 50 pounds frequently.
  
  
  

Preferred Qualifications

• Previous experience working in a warehouse environment.
• Previous experience in the area of transportation production.
• Ability to coach and direct employees.
• Ability to gracefully adapt to periodic and rapid change.
• Fluent in English and Spanish.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

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