Housekeeping Supervisor - Waldorf Astoria Washington DC

Waldorf Astoria Washington DC; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits at a newly reimagined luxury hotel in Washington, D.C. as a Housekeeping Supervisor. This role involves leading a dedicated team to ensure exceptional cleanliness and service standards in a prestigious environment. You will have the chance to make a significant impact on guest experiences while enjoying competitive pay and a range of benefits. Join a company that values teamwork, integrity, and quality, and be part of a legacy that prioritizes exceptional hospitality. This is your chance to thrive in a dynamic and rewarding role!

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education

401K plan with company match

Employee stock purchase program

Career growth and development

Recognition and rewards programs

Qualifications

• Experience in housekeeping management and staff supervision.
• Strong communication skills to coordinate with teams.

Responsibilities

• Lead and supervise Room Attendants and Housepersons.
• Ensure cleanliness and quality standards are met.
• Respond to special guest requests promptly.

Skills

Leadership

Team Management

Customer Service

Attention to Detail

Problem Solving

Education

High School Diploma

Hospitality Management Certification

Job description

Housekeeping Supervisor - Waldorf Astoria Washington DC

Join to apply for the Housekeeping Supervisor - Waldorf Astoria Washington DC role at Waldorf Astoria Washington DC

Housekeeping Supervisor - Waldorf Astoria Washington DC

3 days ago Be among the first 25 applicants

Join to apply for the Housekeeping Supervisor - Waldorf Astoria Washington DC role at Waldorf Astoria Washington DC

Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Housekeeping Supervisor on the Housekeeping Team!

The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences.

• Classification: Full Time
• Shift: Various – must be available to work weekdays, weekends, and holidays.
• Pay Range: The hourly rate is $32.00 per hour and is based on applicable and specialized experience and location.
  
  
  

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assess inventory of, assign for cleaning and inspect rooms
• Verify and report status and/or discrepancies of rooms
• Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Perform Room Attendant and/or Houseperson duties, as needed
• Assist in performance evaluations of Room Attendants and Housepersons, as needed
• Respond to special guest requests in a timely, friendly and efficient manner
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
  
  
  

Work Locations

Waldorf Astoria Washington DC

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Housekeeping and Laundry

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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