Production Team Coordinator: Safety, Quality & Efficiency

The Great Yellow Brick Company; Richmond (VA); Hybrid; USD 37,000 - 52,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace app access

Colleague discount

Bonus scheme

Job summary

LEGO Group is seeking a Production Support role on the 7 AM–7 PM 2-2-3 schedule. The position involves assisting prepack line operators, removing roadblocks to meet safety, quality and production targets, and promoting safe practices across the team.

The role requires 2–4 years in high-speed manufacturing, GMP knowledge, and strong problem-solving and communication skills. Eligible for a hybrid work model with weekly pay and comprehensive benefits.

Qualifications

• Associate degree or technical diploma in Manufacturing, Industrial Technology, Production, or a related technical field preferred; equivalent manufacturing experience may be considered.
• 2-4 years of experience in a high-speed manufacturing or production environment.
• Experience coordinating or supervising production teams (minimum 40 hourly employees).
• Strong knowledge of Good Manufacturing Practices (GMP) and safety standards in a production environment.
• Ability to monitor and drive team performance using production KPIs such as safety, quality, output, and downtime.
• Strong troubleshooting and problem-solving skills, including root cause analysis and implementation of corrective actions.
• Ability to coordinate daily production activities and assign tasks to ensure smooth and efficient line operations.
• Strong communication skills with the ability to effectively interact with team members, supervisors, and cross-functional partners.
• Strong organizational and time-management skills with the ability to manage changing production priorities.
• Ability to coach, guide, and support team members to ensure adherence to operational standards and team development.

Responsibilities

• Main support to prepack line operators, in charge of removing roadblocks that prevent the area from achieving the goals.
• Effective collaboration with Prepack Supervisor and prepack line operators towards the completion of safety, quality and production targets.
• Responsible for promoting and ensuring the integrity and safety of employees through security processes and tools implemented in the organization (e.g. Proactive safety, risk place assessment, process confirmation, LOTO, Stop, Call & Wait, emergency procedures like evacuation, drills, etc.).
• Execution of the Escalation Process in an independent, timely and proper manner with leaders and support areas.
• Problem solving through root cause analysis and implementation of actions and improvements.
• Support on Safety investigations and incident management, implement and follow up actions.
• Ensure compliance of Safety and Quality standards (Product safety, QA Handbook, Integrated Management System) following up hourly and taking the proper actions to ensure the quality of our products, including quality walks and audits, leading lines cleaning activities.
• Supports Quality investigations, implementation and follow up actions.
• Ensure and maintain the production plan fulfillment, maximizing and optimizing resources and producing in sequence or according to the Production plan.
• Hourly tracking and reporting of the production lines, taking proper action if the performance is not as expected.
• Drive efficiently deviations to process, involving departments of support and leader.
• Daily tracking of labor efficiency.
• Follow up to production area costs, such as materials, scrap, indirect materials, peripheral equipment, etc.
• Perform and ensure completion of Autonomous Maintenance and Process confirmation programs in the area.
• Implementation and Execution of 5S, problem solving and all the LEGO Continuous Improvement (LCI) tools on the shopfloor.
• Training plan follow up, execution and fulfillment.
• Responsible for generating a work environment based on the principles and values of the organization (Imagination, Fun, Caring, Creativity, Learning, Quality) and upholding ethical integrity.
• Participate in Local projects (lines and/or equipment installations, process changes, Major improvements) being one of the Production representatives.
• Participate in Daily meetings to report area status.

Skills

Production supervision

GMP knowledge

KPI tracking

Troubleshooting

Team coordination

Communication skills

Time management

Coaching

Education

Associate degree or technical diploma in Manufacturing/related field

Job description

LEGO Group is seeking a Production Support role on the 7 AM–7 PM 2-2-3 schedule. The position involves assisting prepack line operators, removing roadblocks to meet safety, quality and production targets, and promoting safe practices across the team.

The role requires 2–4 years in high-speed manufacturing, GMP knowledge, and strong problem-solving and communication skills. Eligible for a hybrid work model with weekly pay and comprehensive benefits.