Production Systems Implementation Specialist - UniFirst

UniFirst

Wilmington (MA)

On-site

USD 85,000 - 120,000

Full time

11 days ago

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Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst in Massachusetts seeks a Production Systems Implementation Specialist to lead deployment, training, and ongoing optimization of production systems across our laundry facilities. You will guide deployment planning, readiness, and issue resolution while ensuring alignment with standard work and system requirements.

This role requires 50%–75% travel across North America, strong project management, and effective communication with Engineering, IT, and site leadership to drive continuous

Qualifications

Bachelor’s degree or equivalent relevant operational experience.
3–5 years of progressively responsible experience in industrial laundry, production operations, or a comparable operational environment preferred.
Demonstrated experience supporting system implementations, equipment or process rollouts, site launches, or cross‑functional improvement initiatives.
Working knowledge of production workflows, inventory control, resource planning, process standardization, and performance measurement.

Responsibilities

Coordinate deployment planning, site readiness assessments, and action plans with Engineering and site leadership.
Support on-site deployments, functional validation, workflow configuration, and implementation of approved processes to ensure safe, efficient production flow.
Assess inventory availability, material constraints, and resource needs; collaborate with cross-functional teams to assign corrective actions, resolve issues, and track progress.
Deliver hands‑on training to managers, supervisors, and production teams on standard work, system functionality, troubleshooting, and performance expectations.
Investigate deployment issues using operational observations, system data, and stakeholder feedback; coordinate resolution with Engineering, IT, Production, and site leadership.
Conduct post‑launch follow‑ups, verify site ownership and process adoption, document lessons learned, and recommend improvements to deployment playbooks, training materials, and standardized processes.

Skills

Project management

Communication

Problem solving

Leadership

Education

Bachelor’s degree

Tools

Microsoft Excel

Job description

Job Description - Production Systems Implementation Specialist - UniFirst (2605504)

Job Description

Production Systems Implementation Specialist - UniFirst (2605504)

Description

Production Systems Implementation Specialist

Careers that Always Deliver!

As a Production Systems Implementation Specialist, you will support the successful deployment, implementation, and ongoing optimization of production systems, automation technologies, and operational improvement initiatives across UniFirst locations. This is a collaborative role to ensure successful adoption of new technologies and standardized procedures at our laundry facilities.

Pay & Benefits:

On the job training & a competitive salary + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

Training:

Specialists can expect a 4-week virtual UBS training period. Specialists will also be visiting designated plants on a bi-weekly basis to undergo on-site UBS training.

Career Growth:

UniFirst provides continuous training, career advancement opportunities, and a supportive environment for personal and professional development.

Culture:

Our family culture is what makes UniFirst an organization that stands out from the rest.

Diversity:

At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome.

What you’ll be doing:

Deployment Planning and Readiness: Coordinate deployment schedules, site readiness assessments, and action plans with Engineering and site leadership. Evaluate staffing, workflows, facility layouts, equipment, and inventory readiness; identify gaps and elevate risks before launch.
Operational Implementation: Support on-site deployments, functional validation, workflow configuration, and implementation of approved UPM/R2R processes to ensure safe, efficient production flow and alignment with system requirements.
Inventory and Resource Coordination: Assess inventory availability, material constraints, and resource needs; collaborate with cross-functional teams to assign corrective actions, resolve issues, and track progress.
Training and Change Management: Deliver hands‑on training to managers, supervisors, and production teams on standard work, system functionality, troubleshooting, and performance expectations. Reinforce adoption and address recurring knowledge gaps.
Issue Resolution and Performance Monitoring: Investigate deployment issues using operational observations, system data, and stakeholder feedback. Coordinate resolution with Engineering, IT, Production, and site leadership while tracking milestones, system utilization, process adherence, and operational performance. Communicate progress, elevate risks, and recommend corrective actions.
Post-Deployment Support and Continuous Improvement: Conduct post‑launch follow‑ups, verify site ownership and process adoption, document lessons learned, and recommend improvements to deployment playbooks, training mater ials, and standardized processes.
Perform related assignments and support additional Production projects as directed.

Qualifications

What we’re looking for:

Bachelor’s degree or equivalent relevant operational experience.
Must be at least 21 years of age, possess a valid driver’s license and safe driving record, and hold a valid passport with eligibility for required U.S.–Canada business travel.
Ability to travel 50%–75% of the time (approximately 2–3 weeks per month) across North American locations based on deployment schedules.
3–5 years of progressively responsible experience in industrial laundry, production operations, or a comparable operational environment preferred.
Demonstrated experience supporting system implementations, equipment or process rollouts, site launches, or cross‑functional improvement initiatives.
Working knowledge of production workflows, inventory control, resource planning, process standardization, and performance measurement.
Experience coaching and training frontline employees and leaders, identifying performance gaps, and implementing corrective actions with follow‑through.
Experience with UPM, R2R, UBS, automated production systems, or comparable enterprise/plant applications preferred; familiarity with project tracking or continuous improvement methods.
Ability to interpret operational reports, analyze data using Microsoft Excel, and communicate findings effectively.
Strong project management, organizational, and problem‑solving skills, with the ability to coordinate stakeholders, troubleshoot issues, manage competing priorities, and meet deadlines independently in a field‑based environment.
Strong English communication and interpersonal skills, with the ability to work with minimal supervision and adapt to changing priorities.

Ability to lift and carry up to 50 pounds.

Bilingual proficiency in English and Spanish strongly preferred.

About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being an almost 2 billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80‑year old company focused on annual growth, there’s never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Primary Location

United States-Massachusetts

Work Locations

537 - Corporate Production 68 Jonspin Road Wilmington 01887

Organization

Job

Production

Employee Status

Regular

Shift

1st Shift

Schedule