Production Systems Implementation Specialist - UniFirst

UniFirst Corporation; Wilmington (MA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

On the job training

Competitive salary

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Production Systems Implementation Specialist to support deployment, implementation, and optimization of production systems across our laundry facilities. You will coordinate deployment plans, validate processes, and train teams to ensure safe and efficient production flow.

The role requires travel across North American locations (50%–75%), strong project management, and experience with production systems such as UBS, UPM, and R2R.

Qualifications

• Bachelor’s degree or equivalent relevant operational experience.
• Ability to travel 50%–75% of the time across North American locations.
• 3–5 years of experience in industrial laundry or production operations preferred.
• Experience supporting system implementations, equipment rollouts, site launches, or cross-functional improvement initiatives.

Responsibilities

• Coordinate deployment schedules, site readiness assessments, and action plans with Engineering and site leadership.
• Support on-site deployments, functional validation, workflow configuration, and implementation of approved processes.
• Assess inventory availability and resource needs; collaborate with cross-functional teams to resolve issues.
• Deliver hands-on training to managers, supervisors, and production teams on standard work and system functionality.
• Investigate deployment issues using data and stakeholder feedback; coordinate resolution with cross-functional teams.
• Conduct post-launch follow-ups, document lessons learned, and propose improvements to deployment playbooks.

Skills

Project management

Organizational skills

Problem solving

English communication

Supervision minimum

Education

Bachelor’s degree or equivalent

Tools

UPM

R2R

UBS

Automated production systems

Excel

Job description

Production Systems Implementation Specialist

Careers that Always Deliver!

As a Production Systems Implementation Specialist, you will support the successful deployment, implementation, and ongoing optimization of production systems, automation technologies, and operational improvement initiatives across UniFirst locations. This is a collaborative role to ensure successful adoption of new technologies and standardized procedures at our laundry facilities.

Pay & Benefits:

On the job training & a competitive salary + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

What’s in it for you?

Training:

Specialists can expect a 4-week virtual UBS training period. Specialists will also be visiting designated plants on a bi-weekly basis to undergo on-site UBS training.

Career Growth:

UniFirst provides continuous training, career advancement opportunities, and a supportive environment for personal and professional development.

Culture:

Our family culture is what makes UniFirst an organization that stands out from the rest.

Diversity:

At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome.

What you’ll be doing:

• Deployment Planning and Readiness: Coordinate deployment schedules, site readiness assessments, and action plans with Engineering and site leadership. Evaluate staffing, workflows, facility layouts, equipment, and inventory readiness; identify gaps and elevate risks before launch.
• Operational Implementation: Support on-site deployments, functional validation, workflow configuration, and implementation of approved UPM/R2R processes to ensure safe, efficient production flow and alignment with system requirements.
• Inventory and Resource Coordination: Assess inventory availability, material constraints, and resource needs; collaborate with cross-functional teams to assign corrective actions, resolve issues, and track progress.
• Training and Change Management: Deliver hands‑on training to managers, supervisors, and production teams on standard work, system functionality, troubleshooting, and performance expectations. Reinforce adoption and address recurring knowledge gaps.
• Issue Resolution and Performance Monitoring: Investigate deployment issues using operational observations, system data, and stakeholder feedback. Coordinate resolution with Engineering, IT, Production, and site leadership while tracking milestones, system utilization, process adherence, and operational performance. Communicate progress, elevate risks, and recommend corrective actions.
• Post-Deployment Support and Continuous Improvement: Conduct post‑launch follow‑ups, verify site ownership and process adoption, document lessons learned, and recommender improvements to deployment playbooks, training matermaterials, and standardized processes.
• Perform related assignments and support additional Production projects as directed.

Qualifications

• Bachelor’s degree or equivalent relevant operational experience.
• Must be at least 21 years of age, possess a valid driver’s license and safe driving record, and hold a valid passport with eligibility for required U.S.–Canada business travel.
• Ability to travel 50%–75% of the time (approximately 2–3 weeks per month) across North American locations based on deployment schedules.
• 3–5 years of progressively responsible experience in industrial laundry, production operations, or a comparable operational environment preferred.
• Demonstrated experience supporting system implementations, equipment or process rollouts, site launches, or cross-functional improvement initiatives.
• Working knowledge of production workflows, inventory control, resource planning, process standardization, and performance measurement.
• Experience coaching and training frontline employees and leaders, identifying performance gaps, and implementing corrective actions with follow-through.
• Experience with UPM, R2R, UBS, automated production systems, or comparable enterprise/plant applications preferred; familiarity with project tracking or continuous improvement methods.
• Ability to interpret operational reports, analyze data using Microsoft Excel, and communicate findings effectively.
• Strong project management, organizational, and problem-solving skills, with the ability to coordinate stakeholders, troubleshoot issues, manage competing priorities, and meet deadlines independently in a field-based environment.
• Strong English communication and interpersonal skills, with the ability to work with minimal supervision and adapt to changing priorities.
• Ability to lift and carry up to 50 pounds.
• Bilingual proficiency in English and Spanish strongly preferred.

About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being an almost 2 billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at [e-mail] or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at [phone] to let us know the nature of your request.