Production Support Specialist - UniFirst

011 - Wilmington MA; Massachusetts; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

Employee Discount

Employee Referral Bonuses

Job summary

UniFirst in Massachusetts seeks a Production Support Specialist to enhance production programs and oversee system implementations. You will train staff as a subject matter expert and provide on-site support to operations leadership. This role requires travel 50-75% across North America, strong project management, and readiness to relocate for advancement.

A degree and bilingual abilities are preferred. Competitive benefits included.

Qualifications

• A degree from an accredited college or university is required.
• Willingness to travel 50-75% across North America.
• Must be at least 21 years old and have a valid driver's license.
• Production and stockroom experience preferred; bilingual preferred.

Responsibilities

• Support launch and implementation of production programs or systems.
• Train department personnel on production processes as SME.
• Provide on-site support to team partners and management.
• Support production initiatives such as serialization and audits.
• Assist locations to improve performance on key metrics.
• Help with labor planning, cost controls, and policy compliance.

Skills

Project management

Attention to detail

Strategic problem solving

Interpersonal skills

Communication skills

Bilingual English/Spanish

Education

Bachelor's degree or higher

Tools

UBS applications

Job description

Job Description - Production Support Specialist - UniFirst (2605766)

Job Description

Production Support Specialist - UniFirst - ( 2605766 )

Description

Our Production Team is Kind of a Big Deal!
UniFirst is seeking a reliable and driven Production Team Partner to join our UniFirst Community. As a Production Support Specialist, you will support incremental improvements and oversee process implementation. You will have the opportunity to become an integral member within the Production management team at one of our many UniFirst locations.

Pay & Benefits:
On the job training & a competitive salary + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

What’s in it for you?

Training:

Specialists can expect a 4-week virtual UBS training period. Specialists will also be visiting designated plants on a bi-weekly basis to undergo on-site UBS training.

Career Growth:

Upon program completion, there is an opportunity for Specialists to transition to members of the Production management team at one of our various locations. Opportunities may require relocation.

Culture:

Our community culture is what makes UniFirst an organization that stands out from the rest.

Diversity:

At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome.

What you’ll be doing:

• Support the launch and implementation of production programs or systems.
• Serve as a subject matter expert and train department personnel on production process.
• Provide on-site support to team partners and management.
• Support Production initiatives such as UPM, serialization, auditing, and improvement visits.
• Support changes in corporate initiatives, direction, goals, and priorities to Production management.
• Support policy and procedure adherence
• Support the development and execution of production strategies.
• Assist locations improve performance on key production metrics.
• Help evaluate ideal labor needs, cost controls, process and policy compliance.
• Identify key areas for improvement with large ROI and work with each location to overcome production shortfalls.
• Support and drive efforts to correct deficiencies found during monthly and annual soap vendor audits.
• Work with locations to improve compliance with basic wash process procedures (i.e., turn time, proper loading, equipment utilization, proper formula use, and chemical cost reduction).
• Assist in managing action for each location where opportunities for improvement are identified, measured, prioritized, and driven by working with location leadership.
• Assist new plant start-ups.
• Complete other duties that may be assigned as required.

What we’re looking for:

• A degree from an accredited college or university is required.
• Must be at least 21 years of age or older.
• A valid driver’s license and a safe driving record is required.
• Production and Stockroom experience is strongly preferred.
• Bilingual in English and Spanish is strongly preferred.
• Strong project management skills and attention to detail.
• Strategic problem-solving capabilities.
• Excellent intra-personal and communication skills.
• Ability to complete tasks under minimal supervision and meet task deadlines.
• Capability to learn UBS applications.
• Ability to travel between 50%-75%. Approximately 2-3 weeks of travel per month across our various North America locations.
• Ability to work potential weekends due to travel and deployment schedules.
• A valid passport to travel in and out of the U.S. is required. Travel to Canada will be required.
• Capacity to be flexible and shift priorities when necessary.
• Ability to lift and carry up to 50 lbs.
• Ability to commit to the completion of this program.
• Must be willing to relocate for potential advancement opportunities.

About UniFirst

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being an almost 2 billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Primary Location

United States-Massachusetts

Other Locations

United States-Texas

Work Locations

537 - Corporate Production 68 Jonspin Road Wilmington 01887

Organization

Job

Job

Production

Employee Status

Regular

Shift

1st Shift

Schedule

Full-time

Job Posting

Oct 23, 2026, 8:01:21 PM

UniFirst Corporation is an EEO/Affirmative Action Employer M-F-Disability-Vet