Production Support & Test Automation Engineer

Bank of America Corporation; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America’s Enterprise Independent Testing (EIT) team seeks a Production Support Specialist to help ensure stability of live test environments and timely incident resolution. You will monitor health, manage passwords, and perform RCA to prevent repeats.

You’ll develop models, analytic tools, and testing scripts, work with process owners to map data and controls, and craft testing methodologies that support compliance and risk management across the bank.

Qualifications

• Bachelor's degree or above in Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, or Business Administration, or equivalent work experience
• Experience with SAS programming, UNIX/Linux, and batch processes (Autosys or similar scheduler)
• Ability to troubleshoot and debug production issues
• Proficient in programming and data skills across multiple languages

Responsibilities

• Embodies EIT core skills: critical thinking, decisiveness, enterprise mindset, proactivity, project management, risk management, adaptability, collaboration, customer and client focus, effective written and verbal communication, and control rigor and discipline
• Partners with process and data owners, risk managers, GCOR, and teams to drive process improvements and timely detection of errors
• Uses methodology outputs and testing scripts to drive improvements and error detection
• Communicates rationale, methodology, and results to senior stakeholders, auditors, and regulators
• Applies experience in process and operational excellence

Skills

SAS programming

UNIX/Linux

Autosys

Troubleshooting

SQL

Process design

Test development

Test reporting

Test life cycle

Programming languages

Python

Software engineering

DB administration

Automation

Business acumen

Growth mindset

Attention to detail

Education

Bachelor's degree or above in Finance, Economics, Mathematics, Computer Science, Statistics, Engineering, Operations Research, Data Science, Accounting or Business Administration

Tools

Spark

R

Java

YAML

Job description

Bank of America’s Enterprise Independent Testing (EIT) team seeks a Production Support Specialist to help ensure stability of live test environments and timely incident resolution. You will monitor health, manage passwords, and perform RCA to prevent repeats.

You’ll develop models, analytic tools, and testing scripts, work with process owners to map data and controls, and craft testing methodologies that support compliance and risk management across the bank.