Production Support Technician - Integrated Solutions

Mission Critical Group; West Chester (Chester County); On-site; USD 20,664 - 30,307; Full time

Job summary

Mission Critical Group seeks a Warehouse Associate to receive, store, pick, package, and ship products across our manufacturing network. You will ensure accurate labeling, handle materials with forklifts and pallet jacks, and support various production activities while maintaining strict safety standards.

The role requires attention to detail, strong organizational skills, and the ability to work independently or as part of a team.

Qualifications

• High school diploma or GED required.
• OSHA10 and CPR certifications preferred or required if training provided by MCG.
• Valid driver's license may be required for travel between MCGlocations.
• AutoCAD experience is a plus.

Responsibilities

• Sort, distribute, and store components for job assignments.
• Prep and package materials for shipment or transfer to other sites or vendors.
• Prepare accurate labeling for shipping.
• Move, unload, stage and store materials using lifting equipment such as forklifts and pallet jacks.
• Perform inventory cycle counts and assist with shop/equipment maintenance.
• Cross-train to support other sections of the Company as needed.
• Adhere to safety regulations and procedures.

Skills

Excellent communication

Organizational skills

Attention to detail

Teamwork

Time management

Problem solving

Blueprint interpretation

Independent work

Education

High School Diploma or GED

OSHA10

CPR certification

Valid driver's license

AutoCAD experience

Tools

Forklift

Power tools

MS Office

Job description

Mission Critical Group (MCG) an end-to‑end power systems and solutions provider that accelerates time‑to‑power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non‑negotiable.Mission Critical Group designs, manufactures and provides value‑added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

This role involves receiving, storing, picking, packaging, and shipping products while adhering to company policies and procedures. The employee also exercises document control and creation, packaging, and preparation for shipment or transfer to company, vendor and client sites. Other responsibilities include routinely interfacing with internal and external stakeholders and supporting production efforts as needed.

Responsibilities

• Sort, distribute, shelf/ store components received for job assignments.
• Prep and package materials for shipment or transfer to other company sites or vendors.
• Prepare accurate labeling for shipping.
• Move, unload, stage and store materials utilizing lifting equipment such as fork trucks, and pallet jacks.
• Perform inventory cycle counts
• Assist with assembling metalwork and the handling of sheet metal goods.
• Adhere to all safety regulations and procedures.
• Assist with routine shop and equipment maintenance.
• May be required to cross train, supporting other sections of the Company.
• Performs other duties as assigned.

Required Knowledge/Experience

• High School Diploma or GED equivalent.
• 1 year of previous Inventory experience preferred.
• Valid driver's license.
• Other preferred certifications (must be willing to undergo training provided by MCGif certifications not already held):
• OSHA10
• CPR
• Forklift experience and/or certification
• AutoCAD experience, a plus!
• Satisfactory completion of additional background screening.

Required Skill/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem‑solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite and related software.
• Demonstrate a willingness to learn and improve, recognizing that feedback is a valuable tool for professional development.
• Be proficient in the use of hand tools (i.e. ruler, scale, tape measure, calipers) and power tools.
• Ability to interpret blueprint diagrams.
• Ability to work independently and as part of a team.
• Able to pass certification to use of lifting/ moving equipment such as a pallet jack and fork truck.
• High dedication to quality of results to avoid rework.

Physical Requirements

• Typical of a Manufacturing/Warehouse floor. May be cold in winter, warm in summer. Noise level commensurate with machine operation, fork trucks, general industrial activity.
• Possess basic tools including gear wrenches, impact gun, torque wrenches, metric & standard sockets.
• Prolonged periods of standing, squatting, kneeling may be necessary. Regularly required to stoop, kneel, bend, crouch and lift up to 50lbs.
• Must be able to read, understand basic schematic/ blueprint. Must be able to communicate effectively using phones or computer software.
• Must be able to access and navigate each department at the assigned facilities.
• Must be able to travel between MCGlocations as needed, some travel could require overnight stays.

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).