Production Support Engineer with .net :: Houston,TX :: Contract/Fulltime

SS33 Business Services LLC; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in the retail energy sector is seeking a Production Support Engineer in Houston, TX, for a contract/fulltime position. The role involves troubleshooting and supporting production environments while ensuring seamless transitions post-mergers. The ideal candidate will have skills in Python, .NET, and SQL, along with industry experience in energy acquisition and data processing.

Qualifications

• Experience in retail energy sector required.
• Strong SQL experience with MS SQL Server.
• Experience in automation and ETL handling large datasets.

Responsibilities

• Provide L1/L2 support for energy acquisition applications.
• Monitor production environments to minimize downtime.
• Validate customer enrollment and support data processing.

Skills

Python

.NET

SQL

Data Pipelines

Troubleshooting

Tools

PowerShell

Bash

Job description

Production Support Engineer with .net :: Houston,TX :: Contract/Fulltime

Production Support Engineer with .net :: Houston,TX :: Contract/Fulltime

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HI

Production Support Engineer with .net

Location :: Houston,TX

Duration :: Contract/Fulltime

We are seeking a highly skilled Production Support Engineer with expertise in Python, .NET, and SQL to support retail energy acquisitions and business operations. This role involves troubleshooting, monitoring, and supporting production environments for energy acquisitions, ensuring smooth integration and operations for newly acquired customer portfolios. The ideal candidate should have experience in the retail energy sector, handling data pipelines, application troubleshooting, and production incidents.

Key Responsibilities

• Production Support & Troubleshooting:
• Provide L1/L2 support for energy acquisition applications and processes.
• Monitor and troubleshoot issues in production environments to minimize downtime.
• Perform root cause analysis (RCA) and issue resolution for system failures or performance degradation.
• Work closely with cross-functional teams (IT, business, and third-party vendors) to resolve incidents.
• Retail Energy Acquisitions & Data Processing:
• Support acquisition processes by ensuring smooth customer transitions post-mergers/acquisitions.
• Validate and troubleshoot customer enrollment, billing, and contract migration issues.
• Work with large energy market datasets and assist in data integrity checks.
• Application & Database Support:
• Maintain and troubleshoot applications developed in .NET and Python.
• Optimize SQL queries, stored procedures, and database performance for production systems.
• Ensure data integrity and perform ETL debugging for market transactions.
• Process Automation & Monitoring:
• Develop scripts in Python/.NET to automate monitoring and alerting for key systems.
• Implement batch job monitoring and workflow automation.
• Work on log analysis and debugging tools for faster issue identification.
• Documentation & Compliance:
• Maintain detailed incident reports, troubleshooting steps, and SOPs.
• Document system enhancements and suggest process improvements for operational efficiency.
  
  

Required Skills & Qualifications

Technical Skills:

• Programming Languages: Python & .NET (C# or VB.NET).
• Database Management: Strong SQL experience (MS SQL Server).
• Scripting & Automation: PowerShell, Bash, or equivalent for production tasks.
• ETL & Data Pipelines: Experience handling large datasets, data transformations, and API integrations.
  
  

Industry Experience

• Retail Energy / Utilities domain experience is required.
• AWS QuickSight expertise
• React, JS, AWS, and experience with DBs like Redshift and SQL Server

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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