Production Support Analyst - Atlassian

Mindlance; Taylor (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Mindlance is seeking an experienced Senior Production Support Analyst to lead Jira/Confluence migrations from Data Center/On-Premises to Atlassian Cloud. You will implement administration, automation, and migration strategies across cloud environments, partnering with security and identity providers.

The role requires strong scripting and integration skills, hands-on experience with ScriptRunner and Groovy, and deep knowledge of REST APIs, webhooks, and marketplace apps. Texas location preferred.

Qualifications

• 7+ years of IT experience.
• 3+ years of Jira & Confluence Data Center to Cloud migration.
• Strong Jira/Confluence administration and cloud migration expertise.
• Hands-on with ScriptRunner, Groovy, and scripting customizations.
• Experience with Marketplace App assessment and cloud replacements.
• Knowledge of Atlassian Cloud, Atlassian Guard, Okta, SSO, SAML/OIDC.
• Experience with Jira workflows, permissions, REST APIs, webhooks, and automation.
• Python, Bash, or Groovy scripting experience.
• Linux/RHEL and Oracle experience preferred.

Skills

Cloud migration

Jira/Confluence admin

Scripting

Tools

ScriptRunner

Groovy

Okta

SSO/SAML/OIDC

REST APIs

Webhooks

Job description

We are looking for an experienced Senior Production Support Analyst with strong hands-on expertise in migrating Jira and Confluence from Data Center/On-Premises to Atlassian Cloud.

Key Requirements

• 7+ years of overall IT experience.
• 3+ years of hands-on Jira & Confluence Data Center to Cloud migration experience.
• Strong expertise in Jira, Confluence Administration, and Cloud Migration Assistants.
• Hands-on experience with ScriptRunner, Groovy, and scripting customizations.
• Experience with Marketplace App assessment and Cloud replacements.
• Knowledge of Atlassian Cloud, Atlassian Guard, Okta, SSO, SAML/OIDC.
• Experience with Jira workflows, permissions, REST APIs, webhooks, and automation.
• Python, Bash, or Groovy scripting experience.
• Linux/RHEL and Oracle experience preferred.

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."