Production Supervisor (Variable Shift)

Nestlé Health Science; Eau Claire (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Nestlé Health Science in Eau Claire, WI seeks a Production Supervisor to provide decision‑making and support for the department, ensuring GMP compliance and product integrity. The role focuses on maintaining optimum efficiency and performance through clear written and verbal communication.

The position operates on a full‑time, variable 12‑hour shift schedule, primarily covering weekends (Friday–Sunday). Night hours may incur a 5% shift differential; schedule varies with coverage needs.

Qualifications

• Bachelor’s degree in Operations Management, Business Administration, Engineering, or related field.
• 3+ years supervisory experience in a manufacturing environment or equivalent.
• Ability to work flexible hours.
• Experience in a food manufacturing environment with FDA exposure preferred.

Responsibilities

• Coordinate, assigns, instructs, coaches, and advises production team members to meet API, PPI and KPI targets.
• Lead and participate in shift hand‑over, DOR, and other performance meetings.
• Analyze production problems with cross‑functional teams and apply problem‑solving tools.
• Ensure CFR, FDA, and Nestlé compliance; review deviations and maintain SOPs.
• Review and approve operator data in SAM and SAP; support TPM changes.
• Communicate with cross‑functional departments to meet planning requirements.

Skills

Leadership

Communication

Problem solving

Team coordination

Flexibility

Education

Bachelor's degree in Operations Management / Business / Engineering

Tools

SAP

MES

AGV

Excel

Word

Job description

Position Summary

The Production Supervisor has the responsibility to provide decision‑making and support functions for their department. This includes ensuring adequate team coverage and product integrity with accepted and approved Good Manufacturing Practices (GMP) and documentation principles. Through written and verbal communications, the Supervisor is required to provide and receive essential information to ensure that the department produces at optimum efficiency and performance levels.

Shift

This is a full‑time position working a variable 12‑hour shift schedule. The role primarily provides coverage on weekends (Friday–Sunday), though shifts may also be scheduled during the week based on business needs. Flexibility is essential, as the schedule will vary depending on coverage requirements. This is not a weekends‑only position. Employees working night hours are eligible for a 5% shift differential.

Leadership, Development & Support

• Coordinates, assigns, instructs, coaches, and advises production team members in their respective departments and assigned tasks to meet API, PPI and KPI targets.
• Participates in Nestle Continuous Excellence (NCE) tasks such as Shift hand‑over (SHO) meetings, Daily Operational Review (DOR) meetings, Pillar Meetings/activities, AWG/MWG Meetings Go‑Se‑Think‑Do (GSTD) problem solving, Operational DMAIC’s and White Belt Projects. Reviews key performance indicators for daily performance.
• Analyzes and troubleshoots solutions to production problems with process team members, engineering, quality, and maintenance. Solves the most complex and simple problems using problem‑solving tools.
• Ensures Code of Federal Regulations (CFR), FDA Regulations and Nestlé compliance requirements are followed. As part of this, reviews critical control points and investigates production deviations and issues reports. Creates, reviews and maintains standard operating procedures.
• Reviews and approves operator data entered in SAM and SAP (inventory management system) as required to achieve operator operational targets.
• Leads and supports TPM change throughout the operations areas.
• Communicates with Business Unit Leaders and others on essential items such as nonconformity, production issues, union contractual issues, planning schedules, etc.
• Provides and receives instructions and information from previous and post‑shift Production Supervisors during Shift Hand Over (SHO) meetings. Communications are conducted by verbal contact and written documentation.
• Prepares, conducts, facilitates, and documents team meetings. Conducts daily, weekly, and monthly meetings as assigned.
• Reviews and documents team members’ Kronos and time attendance sheets.
• Communicates with support departments (i.e., QA Lab, Materials Control) and customer departments (i.e., Secondary Packaging) to ensure processing can meet or exceed their expected planned requirements.
• Provides and receives essential management support through verbal and written communication with departments such as Payroll, Accounting, Safety, Quality, Technical Applications, Human Resources, and Supply Chain.

Safety and Environmental

• Follow factory safety & environmental objectives & targets.
• Follow the plant safety rules; report incidents & unsafe conditions immediately.
• Maintain compliance with regulations, and refer to the Safety & Environmental Management System(s) on all related procedures and programs.
• Understand the environmental aspects of the position and take action to reduce these environmental impacts by conserving paper, electricity, water etc. Will also recycle all appropriate materials (paper, plastic, food, etc.).

Quality

• Follow factory food safety, quality objectives & targets.
• Follow Nestlé Good Manufacturing Practices; report food safety and quality issues immediately.
• Maintain compliance with regulations, and refer to Nestlé Quality Management System on all related procedures and programs.
• Understand the food safety and quality aspects of the position as indicated in the Quality Management System (QMS), On‑the‑job training manual (OJT) and Standard Operating Procedures (SOP).
• Performs other duties as assigned.

Experience and Education Requirements

• Bachelor’s degree in Operations Management, Business Administration, Engineering, or related field. Will consider 3+ years supervisory experience in a manufacturing environment in lieu of a degree.
• Ability to work flexible hours.
• Experience in a food manufacturing environment, with exposure to FDA requirements preferred.
• Knowledge of Microsoft Word and Excel required; SAP, MES and AGV experience is preferred.
• Experience with aseptic processing preferred.
• Experience supervising in a unionized environment preferred.