Production Supervisor

Kraft Heinz; Massillon (OH); On-site; USD 78,000 - 97,000; Full time

Job summary

Kraft Heinz Massillon is seeking a Process Owner to lead a cross-functional line team and drive operational performance on a production line. You will oversee day-to-day operations, ensure safety, quality, productivity, sanitation, and employee engagement through KHMS implementation.

You will coach and develop your team, champion continuous improvement, and coordinate with Operations, Maintenance, Engineering, and Quality to meet plant objectives. Flexibility for off-shift coverage is required.

Qualifications

• 2+ years of manufacturing, production, or operations experience in a food environment.
• Experience leading teams and driving process improvements.
• Strong understanding of safety, quality, and performance metrics.

Responsibilities

• Lead cross-functional production line team and improve line performance.
• Drive KHMS implementation and operational excellence standards.
• Monitor KPIs: safety, quality, OEE, yield, labor efficiency.
• Lead problem-solving routines to identify root causes and actions.
• Ensure GMP, HACCP, and safety program compliance.
• Champion 5S, reliability, standard work, and waste reduction.
• Coach team members and foster accountability and teamwork.
• Communicate across shifts with clear work instructions and records.
• Collaborate with Operations, Maintenance, Engineering, Quality.

Skills

Leadership

Problem solving

Prioritization

MS Office

KPI reporting

Education

High school diploma / GED

Associate or Bachelor's degree preferred

Lean Six Sigma certification preferred

Tools

GMP

HACCP

KHMS

Job description

Job Description

The Process Owner leads a cross-functional line leadership team, partnering with the Maintenance Reliability Engineer and Continuous Improvement Lead to identify top losses, improve processes, and drive operational performance on their assigned production line. This role is responsible for overseeing day-to-day line operations and ensuring the achievement of safety, quality, productivity, sanitation, efficiency, and employee engagement objectives through the effective implementation of the Kraft Heinz Management System (KHMS).

Job Description

The Process Owner leads a cross-functional line leadership team, partnering with the Maintenance Reliability Engineer and Continuous Improvement Lead to identify top losses, improve processes, and drive operational performance on their assigned production line. This role is responsible for overseeing day-to-day line operations and ensuring the achievement of safety, quality, productivity, sanitation, efficiency, and employee engagement objectives through the effective implementation of the Kraft Heinz Management System (KHMS).

The Process Owner leads, coaches, and develops their team to deliver business results, drive operational improvements, and sustain continuous improvement initiatives. This position requires strong leadership, organizational, and communication skills, as well as a commitment to safety, quality, productivity, cost savings, and operational excellence. Flexibility to support off-shift operations when needed is also required.

Key Responsibilities

• Lead a cross-functional production line team, partnering closely with maintenance and continuous improvement resources to eliminate losses and improve line performance.
• Drive execution of the Kraft Heinz Management System (KHMS) and support the implementation of operational excellence standards and pillar activities.
• Monitor and improve key performance indicators (KPIs), including safety, quality, OEE, yield, labor efficiency, and asset utilization.
• Lead structured performance review and problem-solving routines to identify root causes and implement sustainable corrective actions.
• Ensure compliance with food safety, quality, sanitation, environmental, and workplace safety programs, including GMP, HACCP, and quality management standards.
• Champion continuous improvement initiatives, including 5S, equipment reliability improvements, standard work, and waste reduction projects.
• Coach and develop team members while fostering a culture of accountability, engagement, and teamwork.
• Ensure effective communication and documentation across shifts, including operational standards, work instructions, and continuous improvement activities.
• Collaborate with Operations, Maintenance, Engineering, Quality, and other cross-functional teams to achieve plant objectives.

Qualifications

Education

• High school diploma or GED required.
• Associate or bachelor's degree in a related field preferred.
• Lean Six Sigma certification preferred.

Experience

• 2+ years of manufacturing, production, or operations experience, in a food manufacturing environment preferred.
• Experience leading teams and driving process improvements.
• Strong understanding of safety, quality, and operational performance metrics.

Skills

• Strong leadership, communication, and coaching abilities.
• Excellent problem-solving and analytical skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Proficiency with Microsoft Office applications and KPI reporting tools.

Additional Requirements

• Ability to work in a manufacturing environment.
• Flexibility to support off-shift operations as needed.
• Demonstrated commitment to safety, teamwork, and continuous improvement.

New Hire Base Salary Range

$77,800.00 - $97,300.00

Bonus

This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

Compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

Benefits

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Massillon - Salaried

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.