Production Specialist

isolved; Springfield (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

isolved is a leading HCM technology company focused on helping organizations manage payroll, HR and benefits with a people-first approach. The Production and Shipping Specialist will help ensure products are produced on schedule and shipped accurately, supporting our customer-centric mission.

You'll collaborate with teammates to optimize inventories, track shipments, and resolve issues quickly while embracing a culture of teamwork, continuous improvement, and high performance in a flexible work

Qualifications

• Must be conscientious and able to read and follow written instructions.
• Strong verbal communication skills.
• Able to work under stringent time deadlines.
• Work with little or no supervision.
• Operate computer terminals, printers, copy machines, telephone systems, and facsimile machines.
• Experience with check stuffer and sealer and other computer workstations and printers.
• High school diploma or equivalent required.
• Previous scheduling experience is a plus, not a requirement.

Responsibilities

• Assist in meeting production schedules and preparing shipments.
• Manage inventory and verify product quantities.
• Assemble shipments with attention to detail.
• Track shipments and report delivery schedules.
• Address production or shipping issues and implement improvements.
• Collaborate with team to maintain open communication and foster teamwork.

Skills

Strong verbal communication

Reading and following instructions

Time management

Little supervision

Operate office equipment

Education

High school diploma or equivalent

Tools

Printers

Check stuffer and sealer

Computer workstation

Job description

Join isolved as a Production and Shipping Specialist and embark on an exhilarating journey where your skills are celebrated! Dive into a dynamic environment where innovation thrives, and every day is an opportunity to solve new challenges collaboratively. You’ll play a critical role in ensuring products are delivered seamlessly, contributing directly to our customer‑centric mission! This position not only rewards your hard work but immerses you in a vibrant, flexible work culture that champions teamwork and high performance. You’ll love the energetic atmosphere that keeps you motivated and forward‑thinking every step of the way!

isolved: What drives us

isolved is the most‑trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes - HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 5 million employees and 145,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision‑making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

Are you excited about this Production and Shipping Specialist job?

As a Production and Shipping Specialist at isolved, you will engage in a variety of exciting daily tasks that keep our operations running smoothly. Your day will begin by collaborating with team members to ensure production schedules are met and shipments are prepared efficiently. You’ll be responsible for inventory management, verifying product quantities, and assembling shipments with meticulous attention to detail. Utilizing cutting‑edge technology, you’ll track shipments and report on delivery schedules, ensuring our customers receive their products on time. Problem‑solving will be a key part of your role as you address any production or shipping challenges that arise.

You’ll also participate in continuous improvement initiatives, suggesting innovative practices that enhance productivity and quality. Your empathetic approach will shine through as you support a culture of teamwork, maintaining open lines of communication with colleagues and fostering a collaborative work environment.

Would you be a great Production and Shipping Specialist?

To thrive as a Production and Shipping Specialist at isolved, you will need a rich blend of skills that foster success in our dynamic environment. Excellent organizational skills are essential, enabling you to manage multiple tasks concurrently while keeping shipping schedules on track. Attention to detail is critical, as it ensures accuracy in inventory management and shipment preparation.

Strong communication skills will facilitate effective collaboration with team members and provide clarity on production processes. A problem‑solving mindset is vital, empowering you to tackle unexpected challenges with creativity and confidence. Additionally, adaptability will be key, as your role may require you to pivot quickly in response to changing priorities or customer demands.

Lastly, a customer‑centric attitude will help you prioritize quality and timeliness in every shipment, reinforcing our commitment to exceptional service and fostering long‑lasting relationships with our clients.

Minimum Qualifications

• Must be conscientious and have the ability to read and follow written instructions
• Strong verbal communication skills
• Must be able work under stringent time deadlines
• Work with little or no supervision
• Ability to operate computer terminals, printers, copy machines, telephone systems, and facsimile machines
• Machines and Equipment Used: Check stuffer and sealer, computer workstation, printers
• High school diploma or equivalent required.
• Previous scheduling experience is a plus, not a requirement.

About Isolved

isolved is an employee experience leader, providing intuitive, people‑first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers – who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high‑growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open‑minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization. At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job‑specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success. An employee's comprehensive compensation package comprises diverse components, such as base salary, performance‑linked bonuses or commissions, long‑term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition. Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company’s achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.