Production Shift Manager (3rd Shift)

Dessert Holdings Inc.; Pembroke (NC); On-site; USD 75,000 - 98,000; Full time

Job summary

Dessert Holdings is seeking a Production Shift Manager for the 3rd shift in Pembroke, NC. You will lead the shift, partner with first-level supervisors, and drive production effectiveness by standard work, KPI attainment, and continuous improvement with a focus on zero accidents, zero defects, and zero unplanned downtime.

You will develop people, ensure safety compliance, and translate plant goals into actionable plans while fostering a high-performing team across the value chain.

Qualifications

• At least 2 years leadership experience in a related industry with experience managing other professional positions.
• Proven experience in manufacturing leadership with process-oriented operations.
• High school diploma. Degree in a technical, engineering, or relevant field will be an advantage.
• Lean Manufacturing training and/or Six Sigma certifications preferred.
• Proficient in MS Excel and creating effective reports.
• Working understanding of Quality Management Systems.
• Working understanding of Occupational Health & Safety standards and best practices.
• Proven leadership with people management and resource allocation.

Responsibilities

• Coach, mentor, and develop first-level supervisors and team members to raise performance.
• Ensure safety programs and standards are followed and promote an engaged safety culture.
• Lead a diverse, high-performing shift to meet goals and build organizational capability.
• Translate plant goals into actions across all levels of the organization.
• Identify schedule risks and take action to mitigate impacts.
• Lead short-, mid-, and long-term improvements for safety, efficiency, quality, and productivity.
• Drive on-time delivery, productivity, project management, and process improvements.
• Ensure cross-training of the team and development of staff.

Skills

Leadership

Lean Manufacturing

Six Sigma

MS Excel

Quality Management Systems

Occupational Health & Safety

Education

High school diploma

Engineering/technical degree preferred

Job description

Production Shift Manager (3rd Shift)

Shift: 3rd Shift

Opportunity Overview

Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments! We have an amazing opportunity to join a high-growth organization and pave the way for future career advancement.

Description

Dessert Holdings is looking for a Production Shift Manager (3rd Shift) to be based in Pembroke, NC. The Production Shift Manager reports to the Assistant Plant Manager and is directly responsible for leading their assigned production shift by working hand in hand with their direct reports – production supervisors. This role will be accountable for maximizing production effectiveness by establishing and maintaining standard work, attaining company KPI's (Key Performance Indicators), and developing continuous improvement methods. This person will be focused on the achievement of zero accidents, zero quality defects, and zero unplanned controllable downtime. In addition, this role will be responsible for sustainable results through the continuous development of our people.

Key Responsibilities

• Coaches, counsels, mentors, and provides developmental opportunities and job assignments to enhance employee performance and expand capabilities of first-level supervisors and others within their department.
• Ensure compliance with the company's safety programs & standards and foster an environment that supports an engaged safety culture.
• Motivate, direct, hire, coach and develop a diverse, high performing team to meet established goals and build organizational capability.
• Effectively translate plant goals & objectives to all levels of the organization ensuring alignment on relevant performance data.
• Recognize potential problems with the production schedule and initiate measures to eliminate or reduce their impact.
• Help define & implement short-, medium-, and long-term actions to improve safety, operating efficiency, quality, and productivity throughout the entire value chain.
• Achieve key performance indicators and drive the necessary improvement for on-time delivery, productivity, project management, quality, safety, and other key process areas.
• Ensure the team is fully cross trained and lead direct reports to achieve goals and deliverables.
• Promote & enable professional and technical development of staff.
• Assess Supervisor job performance and provide open feedback.
• Leverages continuous improvement tools to eliminate loss, optimize processes, and improve reliability.

Qualifications

• At least 2 years leadership experience in a related industry with experience managing other professional positions.
• Proven experience in manufacturing leadership with process-oriented operations.
• High school diploma. Degree in a technical, engineering, or relevant field will be an advantage.
• Knowledge and experience with Lean Manufacturing implementation and/or Six Sigma training/certifications (working knowledge of Lean Manufacturing and Continuous Improvement tools is heavily preferred).
• PC Proficient in email, reading/writing reports and creating effective MS Excel spread sheets.
• Have a working understanding of Quality Management Systems.
• Have a working understanding of Occupational Health & Safety standards and best practices.
• Proven leadership expertise through previous production management experience with both people management and resource allocation.

Physical Requirements / Work Environment

• Stooping, kneeling, or bending.
• Sitting and standing for long periods of time.
• Must be able to speak and hear.
• Must be able to lift and/or move up to 50 pounds.
• Manual dexterity required for operating machinery and computers.

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts, and Kenny's Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.