Machine Operator II

Dessert Holdings; Pembroke (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Paid vacation and holidays

Retirement contribution

Job summary

Dessert Holdings is seeking an Operator II in Pembroke, NC to safely operate multiple baking machines and ensure consistent product quality. You will follow company formulas and GMP guidelines to safeguard food safety and product integrity on the line.

The role requires the ability to read BOMs and temperature controls, perform basic maintenance, and work in a fast-paced team setting with a strong emphasis on safety and quality. Training on GMP and SQF practices is part of the position.

Qualifications

• Must have reliable transportation and be able to work a flexible schedule.
• Must be willing to work overtime, including weekends if necessary.
• Must be able to read and write in English or Spanish.
• Must be able to work in a fast paced, team environment.
• Demonstrates good verbal communication skills.
• Able to stay focused in a loud working environment.
• Must be able to work in a manufacturing environment requiring strict work/safety rules 100% of the time.
• Must have basic knowledge of the use of required hand tools.

Responsibilities

• Operate at least 2 different types of production machinery safely and efficiently.
• Isolate and secure equipment using energy isolation (LOTO) procedures.
• Follow safety maps for equipment and maintain GMP compliance.
• Perform minor maintenance and servicing: inspect equipment, lubricate, tighten fasteners.
• Diagnose defects and address issues within Operator responsibilities.
• Maintain prescribed production supplies to prevent line shutdowns.
• Read formulas, temperatures, and BOM as required.
• Meet production standards within set timelines.
• Maintain clean, safe work areas and adhere to dress code.

Skills

Reliable transportation

English literacy

Spanish literacy

Team environment familiarity

Tools

Basic hand tools

Job description

Operator II

Wage $16.22/HR

Ready to take your career to the next level? With Dessert Holdings you will help create the desserts people love and celebrate with... Be a part of something sweet!

Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Foodservice partners.

Why You'll Love Working Here

Work with purpose — you help deliver the desserts people celebrate with.

Supportive team environment where your contributions matter.

Growth opportunities across multiple departments.

Training provided — including certifications!

Whether you're building your career or looking for a fresh start, we'll help you grow.

Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees.

Opportunity Overview

Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments! Our team in Pembroke, NC is looking for an Operator II! This position is responsible for the safe operations of different baking machinery and is required to provide a consistent quality, following the formula(s) and procedures established by the company without deviation. This position is also responsible for understanding related Quality Management Systems including SQF, HACCP, and GMP to ensure safety and quality of employees and products. The job duties include responsibility for assuring food safety and for food quality for Steven Charles products. A supervisor or other person of authority should be notified if any issues or threats to food safety or food quality are observed.

What You'll Do Every Day

• Must be certified/able to operate at least 2 different types of production machinery in a safe and efficient manner.
• Must be trained in energy isolation LOTO and know how to safely isolate and secure the equipment they operate, service and repair.
• Must be thoroughly knowledgeable of the safety maps for the equipment they operate.
• In addition to all Operator 1 tasks, must be willing and capable of performing minor maintenance and servicing activities including, but not limited to:
• Inspection for equipment defects
• Lubrication
• Tightening loose fasteners
• Adjusting, realigning and replacing basic components such as stick magazine flaps, stick pushers, rails, dip head springs, stick sensors, and tray sensors.
• Diagnose the cause of common defects, jams and other downtime events, understand the adjustments/repairs that are required, and address the problems within the scope of the Operator position.
• Must maintain production supplies at the prescribed levels so that the line does not shut down for lack of product.
• Performs assignments in accordance with established Good Manufacturing Practices (GMP) policies and procedures.
• Reads all product formulas, temperatures, and times according to Building of Materials (BOM).
• Performs assignments in accordance with specifications, instructions and requirements.
• Demonstrates ability to meet production standards on specific assignments within required time.
• Ensures that work ethic provides a positive influence on the production floor.
• Maintains good housekeeping and clean work areas in assigned space.
• Follows production dress code standards and maintains good personal hygiene.
• Reports all production waste to Production Lead or Supervisor.
• Responsible for food safety and food quality throughout production.
• Responsible for notifying a Production Lead when they step off the line to ensure food safety and food quality standards are maintained.
• Understands the management of Quality Systems and is familiar with SQF, HACCP, and GMP practices which help ensure the safety within the workplace and the production of a safe and quality product(s).
• Will perform other duties as required by supervisor.

What We're Looking For

• Must have reliable transportation and be able to work a flexible schedule.
• Must be willing to work overtime, including weekends if necessary.
• Must be able to read and write in either English or Spanish.
• Must be able to work in a fast paced, team environment.
• Demonstrates good verbal communication skills.
• Able to stay focused in a loud working environment.
• Must be able to work in a manufacturing environment requiring strict work/safety rules 100% of the time.
• Must have basic knowledge of the use of required hand tools.

About Dessert Holdings

Dessert Holdings is a collection of premium dessert companies and brands: The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne's Fine Desserts, Kenny's Great Pies, and Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, MN, employs more than 3,500 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.