Production Shift Manager

The Cheesecake Factory; Agoura Hills (CA); On-site; USD 116,000 - 131,000; Full time

Benefits offered by this job

Annual bonus

Medical, Dental & Vision

401K with company match

Vacation time 2–3 weeks

Sick time 5 days

Tuition Reimbursement

Adoption Assistance

Dining discount

Gift card program

Job summary

The Cheesecake Factory Bakery, a unit of The Cheesecake Factory Incorporated, is seeking a Production Shift Manager to lead all production activities on a shift across multiple lines. The role emphasizes delivering quality, cost control, and safety while guiding supervisors and teams to operational excellence.

Ideal candidates have extensive bakery/manufacturing management experience, strong leadership, and a proven ability to implement GMPs, HACCP, and SQF programs.

Qualifications

• 10+ years of food manufacturing management experience.
• Strong quantitative and interpersonal skills.
• Self-directed with ability to work independently.
• Excellent verbal and written communication skills.
• Ability to plan, organize and prioritize work.

Responsibilities

• Lead and supervise production activities on one shift.
• Ensure product quality meets formulations and specifications.
• Manage staffing levels within the area of responsibility.
• Utilize performance data to optimize productivity and labor efficiency.
• Manage material usage to minimize waste and maximize yield.
• Coordinate with Receiving and Purchasing for inventory rotation and levels.
• Lead operations to ensure GMPs and sanitation standards.
• Maintain a sanitation score of 900+ on AIB inspections.
• Record attendance and administer company attendance policies.
• Train and develop employees to support key objectives.

Skills

Leadership

Manufacturing Mgmt

Quality & GMP

HACCP & SQF

Communication

Planning

Education

B.A or B.S in Business Administration

Job description

Overview

Compensation Range

$116,000 - $131,000 / Year

At The Cheesecake Factory Bakery, We Don't Do Ordinary! Nothing is scaled down. Not the pride, not the fun, and definitely not the teamwork. Here, you'll lead great people, drive meaningful impact, and help shape the future of our business while supporting the bakery and restaurant teams behind the iconic cheesecakes our guests enjoy every day. That's the kind of culture that has earned us a place on Fortune's 100 Best Companies to Work For® list every year since 2014.

The Production Shift Manager

is primarily responsible for all production activities across all areas on one shift and should possess the knowledge and ability to oversee all aspects of plant operations. You'll provide direction and support to supervisors and leaders on the production floor to ensure operational excellence.

You’ll be responsible for achieving company objectives related to service, quality, cost, safety, and people. This includes the development, implementation, and monitoring of programs related to SQF, HACCP, product traceability, supplier certification, and quality and safety standards for ingredients, work-in-process (WIP), and finished products. You will also oversee programs that measure process control, adherence to specifications, and environmental control standards.

You’ll Thrive In This Position If You Are

• Service oriented: you’re a people person who is systematic and trustworthy, interacting constructively with peers or teams of various levels while demonstrating strong, positive communication skills.
• Driven by results: you’re conscientious and persistent about delivering timely, high-quality deliverables and performing all job functions safely while following instructions.
• Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs and willing to work various shifts and extended hours if necessary.
• Pressure resistant: you have ice in your veins while under pressure. Maintaining a positive outlook at work while the heat is on is never an issue for you.

Responsibilities

• Lead and supervise production activities, including mixing, depositing, baking, freezer loading and unloading, slicing, finishing, ingredient preparation, whipped cream production, hand-shop finishing, high-speed and secondary-line finishing, packaging, and labeling.
• Ensure compliance with all formulations, specifications, methods, procedures, and practices so that product quality meets all standards for wholesomeness, appearance, dimensions, weight, flavor, and texture.
• Manage standard staffing levels for each position within the area of responsibility.
• Utilize performance feedback based on standard line speeds and productivity metrics to optimize workforce productivity and labor efficiency.
• Manage material usage to minimize waste and maximize yield while maintaining strict adherence to formulations and specifications.
• Partner with Receiving and Purchasing to ensure proper inventory rotation and optimal inventory levels for all materials and supplies.
• Lead and supervise minute-to-minute and hour-to-hour operational and personnel activities to ensure compliance with Good Manufacturing Practices (GMPs) and all housekeeping and sanitation standards.
• Maintain a score of 900 or higher on AIB sanitation inspections.
• Lead and supervise operations to ensure compliance with all applicable safety laws, regulations, and company safety policies, procedures, and standards.
• Accurately record and track employee attendance and administer company attendance policies in a timely manner.
• Manage employee performance by recognizing and rewarding positive contributions and administering the Company's progressive discipline process when appropriate.
• Train and develop employees to support key performance objectives while fostering a satisfying and rewarding work environment.
• Direct all personnel activities in compliance with applicable laws, regulations, and company policies.

Qualifications

• A minimum of 10 years of experience in food manufacturing management, preferably in the bakery/dessert industry with demonstrated success at the supervisor level.
• Strong quantitative and interpersonal skills with the ability to think critically.
• Self-directed with the ability to work independently as well as with groups.
• Excellent verbal and written communication skills.
• Ability to effectively plan, organize and prioritize work.

What We Prefer

• B.A or B.S. Degree in Business Administration or equivalent relevant industry experience.

Benefits

• Eligible for Annual Bonus
• Medical, Dental & Vision
• Eligible for benefits first day of the month following 60 days of service
• 401K with company match
• 2 weeks of vacation which increases to 3 weeks starting in your 5th year
• 5 days of sick time per year (first year prorated)
• Tuition Reimbursement of $2,500 for qualified programs
• Adoption Assistance Benefit of $2,500
• 25%-35% discount when dining as a guest
• Reusable gift card loaded annually for your dining enjoyment

About The Company

The Cheesecake Factory Bakery creates over 35,000 delicious cheesecakes per day across our two facilities in Calabasas, CA and Rocky Mount, NC plus other baked products for our restaurants, international licensees, and third-party bakery customers.

The Cheesecake Factory Bakery is a subsidiary of The Cheesecake Factory Incorporated. Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.8 billion public company with more than 370 casual dining restaurants and over 48,000 staff members.

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.

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