Production Print Technician

PERRY proTECH; Service (MS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus

Employee Stock Ownership Plan (ESOP)

Job summary

A service and print solutions company in Mississippi is seeking a Production Print Technician to provide client support, troubleshoot equipment, and perform maintenance. Candidates should have strong technical and analytical skills, at least two years of relevant experience, and proficiency in color management. This position offers opportunities for professional growth and employee ownership through their ESOP program, rewarding dedicated employees with company success.

Qualifications

• Minimum 2 years of experience in the service industry or previous Production Print experience.
• Must be classified as an FE-6 or higher.
• Proficient in color management and color correction of print devices.
• A+, Net+, Fiery Professional, or Software Solutions Certification a plus.
• Strong technical/analytical and customer-service oriented.

Responsibilities

• Provide client support and troubleshooting on all Production Print equipment.
• Provide training to clients on Production Print equipment.
• Perform emergency service and maintenance on equipment when needed.
• Perform emergency service and maintenance, including after-hours when needed.
• Communicate with clients, service, sales, and administrative staff professionally.

Skills

Strong technical and analytical skills

Excellent verbal and written communication skills

Customer service orientation

Color management

Certifications (A+, Net+, Fiery)

Experience in Production Print

Education

High School diploma or GED

Tools

A+, Net+, Fiery Professional, Software Solutions Certification

Job description

Become an Employee-Owner with PERRY proTECH! A Production Print Technician is responsible for providing product service and sales support to our internal and external clients on the Production Print line of equipment.

*We are excited to offer a sign‑on bonus for this role

About The role:

• Provide client support and troubleshooting on all Production Print equipment at a level consistent with performance expectations
• Provide training to clients on Production Print equipment
• Work closely with manufacturers to maintain support for the latest updates and bulletins on equipment
• Perform emergency service and maintenance on equipment when needed in order to maintain quality, reliability, and uptime for clients, including after‑hours service
• Communicate and interact with clients, service, sales, and administrative staff in a courteous and professional manner

Requirements & Qualifications:

• Strong technical and analytical skills
• Excellent verbal and written communication skills
• Prioritize customer service and client satisfaction
• Minimum of a High School diploma or GED
• Minimum 2 years of experience in the service industry or previous Production Print experience
• Must be classified as an FE‑6 or higher
• A+, Net+, Fiery Professional, Software Solutions Certification or equivalent experience is a plus
• Proficient in color management and color correction of print devices

Why Join our Team of Employee Owners?

We are proud to be employee owned! Employees of PERRY proTECH share in ownership through our Employee Stock Ownership Plan (ESOP.) Our ESOP is an additional retirement benefit that holds stock in our company. When the company does well, our employees share in the rewards of our success.

You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP), an added retirement benefit that is completely paid for by PERRY proTECH. Our ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer.