Production Print Operator I (Onsite / B-Shift)

Excellus Health Plan Inc.; City of Rochester (NY); On-site; USD 43,000 - 64,000; Full time

Job summary

Excellus Health Plan Inc. is seeking a Production Print Specialist to support one or more areas in Production Operations. The role operates printing and finishing equipment on a schedule that may include day, evening, overnight hours and weekends.

Strong attention to detail and reliability are required. The position requires operating printers, performing routine maintenance, and ensuring job quality. It also involves packaging work, maintaining supplies, and upholding privacy and safety

Qualifications

• High school diploma or GED required.
• Background in printing is helpful.
• Ability to prioritize assignments and work independently.
• Valid Class D driver's license and clean driving record may be required.
• Excellent manual dexterity and ability to lift up to 90 lbs.

Responsibilities

• Operate production printers and finishing equipment per specifications.
• Perform routine maintenance and report issues.
• Monitor print quality and package jobs; manage work orders and receipts.
• Perform basic bindery functions (folding, cutting, binding, laminating).
• Maintain inventory of print supplies and assist others when machines are inoperable.

Skills

Manual dexterity

Strong organizational skills

Ability to lift up to 90 lbs

Prioritize assignments

Education

High school diploma or GED

Tools

Ricoh Process Director (RPD)

RSA Q-Direct

RSA WebCRD

Avanti Slingshot

Job description

Job Description

This position is onsite/in-person at our Court St. office in Rochester, NY.

Schedule

Monday - Friday 2PM - 10:30PM

*New hires will temporarily orient on days to start.

Summary

Under general supervision of department management, the Production Print Specialist may support one or more areas of Production Operations. Assignments are determined based on need; shifts may include day, evening and/or overnight hours, with some including weekend coverage.

NOTE: Incumbent will be notified 3 days ahead of any shift assignment adjustment.

Essential Accountabilities

• Specific work activities are assigned daily based on work volumes and department needs.
• Observes safety and housekeeping standards in work area. Maintains appropriate files, records, and equipment manuals.
• Informs supervisor of equipment issues.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Level I

• In accordance with established procedures, this position operates production printers and finishing equipment and maintains the production print equipment in accordance with manufacturers' specifications. Performs routine equipment maintenance such as adding toner and lubricant; contacts service to report any problems, or to seek information.
• Reviews job requests and prints on a timely basis; includes use of continuous feed and cutsheet devices; does not include wide format. Monitors the quality and completeness of jobs. Checks print quality and accuracy on a regular basis. Packages jobs, completes work orders, tickets, and delivery receipts as necessary and places in assigned areas.
• Performs all basic bindery functions as noted on work order/job tickets. This may include folding, cutting, padding, punching, spiral or coil binding, collating, scoring, perforating, drilling, stitching or stapling, and laminating.
• Operates several of the following pieces of equipment; hydraulic drill, power cutter, three-knife trimmer, stitcher/folder/collator, folder, die press, etc.
• Equipment and Supplies:
• Cleans and maintains equipment and work area following maintenance procedures and updates maintenance logs.
• Monitors and manages inventory of print-related supplies such as paper, toner, developer, bindery and other machine-related supplies; orders and stocks as instructed by supervisor.
• Performs basic tasks associated with floor copier maintenance, e.g., replace toner, deliver paper.

Level II (in addition to Level I Accountabilities)

• Serves as a subject matter expert on all production print equipment, including continuous feed presses with pre/post equipment, near-line finishing, cut-sheet printers, MICR printers, and wide format printer. Capable of performing all aspects of equipment operation from basic through advanced.
• Serves as a subject matter expert on all production print software tools including Ricoh Process Director (RPD), Rochester Software Associates (RSA) Q-Direct, RSA WebCRD and Avanti Slingshot.
• Serves as a subject matter expert in bindery, including envelope printers, slit/cut/crease equipment, production cutter, high-speed folder, hydraulic drill and book binder. Highly skilled at equipment set up for basic and complex jobs, troubleshoots equipment issues on all bindery equipment, processes handwork assembly according to specifications as well as packages jobs; completes work orders, tickets, and delivery receipts as necessary and places in their assigned areas.
• Performs advanced tasks associated with floor copier maintenance, e.g., troubleshooting, jams.
• Aids other departments when a machine is inoperable (may do hand stuffing, fill supply orders, etc.)

Minimum Qualifications

NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

All Levels

• High school diploma, vocational education, or GED required.
• Background in printing is helpful.
• Knowledge of the operation of computer workstations including software commands, touch screen or mouse, storage and manipulation of information.
• Ability to prioritize assignments, work independently and possess strong organizational skills.
• Some shifts may require Valid Class D driver's license and clean driving record.

Level II (in addition to Level I Qualifications)

• Ability to work on multiple production machines throughout the Printroom.
• Three or more years of experience in a production environment.

Physical Requirements

• Excellent manual dexterity.
• Ability to lift up to 90 lbs.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s)

Minimum: $20.80/hr - Maximum: $30.80/hr

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.