Production Ops Supervisor - ISO & CI Leader

Mack Technologies Cd. Juárez; Westford (MA); On-site; USD 85,000 - 100,000; Full time

Job summary

Mack Technologies in Westford, MA is seeking a hands-on Operations Supervisor to lead cross-functional teams and ensure product cost, quality and availability goals are met.

The role requires supervisory experience in a high-volume manufacturing setting, ISO background, and strong communication skills. Expect involvement in production planning, capacity management, and continuous improvement initiatives across multiple plants.

Qualifications

• Associates’ degree or equivalent experience.
• Bachelor’s degree a plus.
• Supervisory and leadership background.
• Strong background in supporting a high volume, manufacturing operation.
• Experience in an international, multi-plant Contract Manufacturing environment is desirable.
• Must possess excellent written and verbal communication skills.
• Must have the ability to lead and multi- task in dynamic work situation.
• Must be a hands on, team player.
• Posses organizational skills.
• Proven track record of implementing complex projects with cross-functional teams is essential.
• ISO background a must.
• Six Sigma White Belt

Responsibilities

• Participate in internal ISO audits.
• Conduct/Attend Team meetings, document action items, and keep team apprised of Customer concerns or business needs.
• Identify resource gaps in department and deploy strategic counter measures.
• Support the Continuous Improvement process by following through on Corrective Action Requests (CAR’s) and Quality mission statement.
• Assist in the planning and execution of production schedules based on MRP & Capacity.
• Monitor the progress of production to ensure build and ship schedules are maintained.
• Ensure established policies, processes and procedures are followed.
• Quality Team Leader for a customer product or production lines.
• Manage, track, and analyze production capacity vs. demand.
• Recruit and hire resources to support production lines or responsible areas.
• Interface with all departments in support of operations.
• Assist in identifying, researching, and implementing best in class practices for all operational elements.
• Assist in the driving of technical reviews to improve delivery and cost of all customer programs.
• Assist in driving continuous improvement efforts throughout the company.
• Long term process assessments and creation to optimize reliability of output(s) in department.
• Develop process improvement to better maintain inventory accuracy.
• Work closely with finance for inventory control as applicable.

Skills

Supervisory leadership

Team leadership

ISO background

Six Sigma White Belt

Manufacturing operations

Cross-functional collaboration

Education

Associates degree

Bachelor's degree

Job description

Mack Technologies in Westford, MA is seeking a hands-on Operations Supervisor to lead cross-functional teams and ensure product cost, quality and availability goals are met.

The role requires supervisory experience in a high-volume manufacturing setting, ISO background, and strong communication skills. Expect involvement in production planning, capacity management, and continuous improvement initiatives across multiple plants.