Production Ops Coordinator, LATAM

New York Technology Partners; Newark (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

New York Technology Partners in Newark, New Jersey is seeking a dedicated professional to act as a liaison between external partners and internal teams. The role involves collecting assets and metadata for production, troubleshooting issues, and ensuring timely title releases.

Candidates must possess a preferred college degree and fluency in Spanish, along with at least three years in an editorial or publishing environment. Strong organizational skills and capability to work under deadlines are essential.

Qualifications

• Minimum three years of experience in an editorial/publishing environment.
• Resourceful self-starter with an independent attitude and focus on excellence.
• Ability to operate in a high-energy, high-intensity, rapidly evolving environment.

Responsibilities

• Act as liaison between external partners and internal business teams.
• Collect and submit assets and metadata for production.
• Monitor progress and ensure titles are released on schedule.
• Drive process improvements and elevate partner experience.
• Provide onboarding documentation regarding asset and audio specifications.

Skills

Fluent in written and spoken Spanish

Superb organizational and project management skills

Strong analytical and problem-solving skills

Effective verbal and written communication skills

Experience with CRM systems such as Airtable and Salesforce

Education

College Degree preferred

Job description

• Act as liaison between external partners, local and international business team, and Audible Studios. Respond to internal and external inquiries, relay last-minute narration and scheduling information, and trouble-shoot production issues.
• Collect and submit assets and metadata for production.
• Collaborate with the Studios and Metadata teams to monitor progress and ensure titles release on schedule.
• Identify and socialize process gaps, drive process improvements, and set system requirements in order to reduce churn and elevate the partner experience.
• Provide onboarding documentation to third party providers regarding asset and audio specifications.

Qualifications

• :College Degree preferre
• dFluent in written and spoken Spanish required for internal/external business communicatio
• nMinimum three years of experience in an editorial/publishing environmen
• tKnowledge of CRM (Customer Relationship Management) systems such as Airtable and Salesforc
• eSuperb organizational and project management skills are also required along with the ability to work with cross functional teams under aggressive deadline
• sStrong analytical and problem-solving skill
• sStrong verbal and written communication skill
• sResourceful self-starter with an independent attitude and focus on excellenc
• eAbility to operate in a high-energy, high-intensity and rapidly evolving environmen