Production Operations (ProdOps) Engineer - Shift Work (Flexible)

Black Cape Inc.; Bethesda (MD); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Great Benefits

401K

Competitive Salary

Generous Time Off

Team Building

Mentorship

Professional Development

Tuition Reimbursement

Parental Leave

Job summary

Black Cape is seeking a Production Operations Engineer (ProdOps) to support mission-critical cloud-based systems in a fully on-site role at Bethesda, MD. The role requires TS/SCI clearance, willingness to work 5 days/week on-site in a SCIF, and experience with AWS/OpenShift/Kubernetes alongside RMF accreditation processes.

The candidate will deploy code, maintain security patches, and ensure scalable, resilient infrastructure across multiple environments.

Qualifications

• TS/SCI clearance required with ability to obtain Privileged User Access on customer systems.
• Onsite up to 5 days a week at customer sites and able to work extended hours.
• Experience in classified environments and RMF accreditation processes.
• Experience operating systems in Linux-based environments.
• Familiarity with cloud environments (AWS, OpenShift, Kubernetes) and provisioning tools (Helm, CloudFormation).
• Strong communication and cross-team collaboration to meet mission goals.
• Active Security+ or CISSP certificate plus a technical certificate (CKAD or AWS).

Responsibilities

• Operate and maintain a mission-critical cloud-based system across multiple environments.
• Monitor services globally, resolve outages, and escalate when necessary.
• Deploy latest code and security updates to cloud-based systems.
• Make configuration changes for clustered deployments and scale components as needed.
• Provide recommendations for scaling processing and storage in complex tech stacks.
• Support engineering in benchmarking components of the system.
• Positions available across all shifts to support 24/7 operations.

Skills

TS/SCI clearance

On-site

Cloud environments

Kubernetes

OpenShift

AWS

CI/CD tools

Python scripting

Bash scripting

Security+ / CISSP

RMF accreditation

Linux

collaboration

Tools

Kubernetes

AWS CloudFormation

Helm

GitLab CI

Jenkins

Job description

Black Cape

Title: Production Operations (ProdOps) Engineer - Shift Work (Flexible)

Location: Bethesda, MD

Onsite: Expected to go onsite (into a SCIF) 5 days per week

Clearance: TS/SCI

***MUST have an Active TS/SCI clearance and be willing to get a CI Poly***

***If you do NOT have a US Citizenship or a Security Clearance issued by a US Government Customer, we will likely not get back to you. It is a REQUIREMENT of the job.***

Black Cape has Won “Best Places to Work” every year in existence by either the Washington Business Journal & Virginia’s Best Places to Work!

Want to be a part of an intelligent, talented, dynamic, and FUN team and keep building something GREAT?? Then, you should consider Black Cape!

• We work with Department of War (DoW) and Intelligence Community (IC) customers to accomplish their missions
• Come join us to work on cloud-native full-stack web applications, advanced data analysis tools, and machine learning capabilities
• Be a part of a team that is making an impact and HAVE FUN while doing so!

About the company:

Black Cape is a unique technology company with a focus on full-stack web applications, advanced data analysis tools, and integrating AI/ML capabilities for federal government customers. We are a COOL and FUN crew that works hard and plays maybe even a little harder. Our core team is an impressive group of engineers with exceptional leadership at the helm.

Black Cape is led by proven business and engineering leaders with a track record of building innovative technology companies focused on building mission applications. We support many programs and agencies as both a prime and a subcontractor and created a strong reputation working with top tier partners doing work for all major Intelligence Community agencies, DoW, and Special Operations customers.

Our engineer-led software teams develop technical solutions on an aggressive schedule across the DoW and IC to meet customer needs. Our engineers apply proven, repeatable software, technical, and analytical approaches to build solutions and have frequent interaction with end users to produce and deploy solutions.

We bring experience in building, integrating and deploying AI/ML solutions using Google TensorFlow, Python scikit-learn, and other tools. Black Cape’s approach to solution development combines lessons learned from developing and deploying applications to customer cloud environments with industry best practices in Agile development and DevOps.

What we are hiring:

The candidate should have solid knowledge and experience in the areas of deploying software to cloud and on-prem environments, Continuous Integration/Deployment/Monitoring (CI/CD), containerization, microservice environments, and experience with provisioning tools.

This position will primarily serve on a mission-focused data management and analytics project that is powering machine learning via a “large data” pipeline supporting national security use-cases.

Candidates should be able to satisfy the below requirements, but also take an active role in articulating and delivering a technical vision. The ideal candidates will have the ability to communicate advantages and disadvantages of each technology and work collaboratively to answer a larger technical vision with the appropriate technology.

This teammate will be expected to discuss the technologies below (to the best of their ability) and speak to their experience fielding, maintaining, or navigating technology projects with those technologies.

Position Objectives:

• Operate and maintain a mission-critical cloud based system in multiple environments.
• Monitor the state of services and systems used globally, resolving outages and problems as they arise and escalating when necessary.
• Deploy the latest code and security updates to cloud-based systems.
• Make system changes to ensure all configurations work in a clustered deployment environment.
• Provide recommendations and a pathway on how to scale each component of a given technology, e.g., how to scale processing and storage across a complex technology product.
• Support the engineering team in benchmarking components of the system.
• Positions available across all shifts (1st, 2nd, and 3rd); flexibility is highly preferred to support 24/7 operations including weekends and holidays.

Required Technical Skills (MUST HAVES):

• TS/SCI clearance and ability to get Privileged User Access (PUA) on customer systems.
• Ability to go onsite up to 5 days a week to customer sites and work extended hours as necessary.
• Experience working in classified environments; Awareness of technical limitations within those systems and environments.
• Familiarity and experience negotiating complex accreditation and security requirements.
• Strong preference to candidates with a demonstrated experience of the accreditation and RMF process.
• Experience operating and maintaining systems deployed to Linux-based environments.
• Experience with cloud environments including AWS, OpenShift, or Kubernetes.
• Experience with cloud provisioning tools such as Helm or AWS CloudFormation.
• Strong communication skills and the ability to work with multiple teams to accomplish mission goals.
• Must have an active Security+ or CISSP certificate and one technical certificate such as CKAD or AWS certification.

Preferred Technical Skills (NICE TO HAVES):

• Experience with configuration management tools such as Ansible or Salt Stack.
• Experience with CI/CD tools such as Jenkins or GitLab CI.
• Experience with Python and bash scripting to automate tasks.
• Experience working with S3 compliant data stores (AWS S3, Azure Blob, MinIO).
• Experience working with document storage solutions (Elasticsearch, Mongo).
• Experience working with streaming data and automation systems such as Kafka, NiFi, RabbitMQ, or similar.
• Experience with designing highly scalable, fail-safe, cloud native systems to support cloud native systems with data processing pipelines.

• Great Benefits
• 401K
• Competitive Salary
• Generous Time Off
• Exceptional Team-Building & Fun Company Events
• Mentorship & Professional Development Programs
• Tuition Reimbursement
• Parental Leave