Production Operations (ProdOps) Engineer - Shift work (flexible)

Black Cape; Bethesda (MD); Híbrido; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K

Generous Time Off

Tuition Reimbursement

Descripción de la vacante

Black Cape is seeking a Production Operations Engineer to support cloud-based systems in Bethesda, MD. The role requires active TS/SCI clearance and involves operating critical systems while ensuring security and compliance within classified environments.

Successful candidates will have experience with CI/CD, AWS, and strong communication skills to collaborate across teams. Competitive salary and generous benefits are offered.

Formación

• MUST have an Active TS/SCI clearance.
• Ability to go onsite up to 5 days a week.
• Experience with cloud provisioning tools.

Responsabilidades

• Operate and maintain a mission‑critical cloud based system.
• Monitor services and resolve outages.
• Deploy latest code and security updates.

Conocimientos

TS/SCI clearance

Experience in classified environments

Communication skills

Cloud environments

CI/CD tools

Python scripting

Educación

Active Security+ or CISSP certificate

Technical certificate (CKAD or AWS certification)

Herramientas

AWS

Kubernetes

Ansible

Descripción del empleo

Black Cape

Title: Production Operations (ProdOps) Engineer - Shift Work (Flexible)

Location: Bethesda, MD

Onsite: Expected to go onsite (into a SCIF) 5 days per week

Clearance: TS/SCI

***MUST have an Active TS/SCI clearance and be willing to get a CI Poly***

***If you do NOT have a US Citizenship or a Security Clearance issued by a US Government Customer, we will likely not get back to you. It is a REQUIREMENT of the job.***

• We work with Department of War (DoW) and Intelligence Community (IC) customers to accomplish their missions
• Come join us to work on cloud-native full-stack web applications, advanced data analysis tools, and machine learning capabilities
• Be a part of a team that is making an impact and HAVE FUN while doing so!

About the company

Black Cape is a unique technology company with a focus on full-stack web applications, advanced data analysis tools, and integrating AI/ML capabilities for federal government customers. We are a COOL and FUN crew that works hard and plays maybe even a little harder. Our core team is an impressive group of engineers with exceptional leadership at the helm.

Black Cape is led by proven business and engineering leaders with a track record of building innovative technology companies focused on building mission applications. We support many programs and agencies as both a prime and a subcontractor and created a strong reputation working with top tier partners doing work for all major Intelligence Community agencies, DoW, and Special Operations customers.

Our engineer-led software teams develop technical solutions on an aggressive schedule across the DoW and IC to meet customer needs. Our engineers apply proven, repeatable software, technical, and analytical approaches to build solutions and have frequent interaction with end users to produce and deploy solutions.

We bring experience in building, integrating and deploying AI/ML solutions using Google TensorFlow, Python scikit-learn, and other tools. Black Cape’s approach to solution development combines lessons learned from developing and deploying applications to customer cloud environments with industry best practices in Agile development and DevOps.

What we are hiring

The candidate should have solid knowledge and experience in the areas of deploying software to cloud and on‑prem environments, Continuous Integration/Deployment/Monitoring (CI/CD), containerization, microservice environments, and experience with provisioning tools.

This position will primarily serve on a mission‑focused data management and analytics project that is powering machine learning via a “large data” pipeline supporting national security use‑cases.

Candidates should be able to satisfy the below requirements, but also take an active role in articulating and delivering a technical vision. The ideal candidates will have the ability to communicate advantages and disadvantages of each technology and work collaboratively to answer a larger technical vision with the appropriate technology.

This teammate will be expected to discuss the technologies below (to the best of their ability) and speak to their experience fielding, maintaining, or navigating technology projects with those technologies.

Position Objectives:

• Operate and maintain a mission‑critical cloud based system in multiple environments.
• Monitor the state of services and systems used globally, resolving outages and problems as they arise and escalating when necessary.
• Deploy the latest code and security updates to cloud‑based systems.
• Make system changes to ensure all configurations work in a clustered deployment environment.
• Provide recommendations and a pathway on how to scale each component of a given technology, e.g., how to scale processing and storage across a complex technology product.
• Support the engineering team in benchmarking components of the system.
• Positions available across all shifts (1st, 2nd, and 3rd); flexibility is highly preferred to support 24/7 operations including weekends and holidays.

Required Technical Skills (MUST HAVES)

• TS/SCI clearance and ability to get Privileged User Access (PUA) on customer systems.
• Ability to go onsite up to 5 days a week to customer sites and work extended hours as necessary.
• Experience working in classified environments; Awareness of technical limitations within those systems and environments.
• Familiarity and experience negotiating complex accreditation and security requirements.
• Strong preference to candidates with a demonstrated experience of the accreditation and RMF process.
• Experience operating and maintaining systems deployed to Linux-based environments.
• Experience with cloud environments including AWS, OpenShift, or Kubernetes.
• Experience with cloud provisioning tools such as Helm or AWS CloudFormation.
• Strong communication skills and the ability to work with multiple teams to accomplish mission goals.
• Must have an active Security+ or CISSP certificate and one technical certificate such as CKAD or AWS certification.

Preferred Technical Skills (NICE TO HAVES):

• Experience with configuration management tools such as Ansible or Salt Stack.
• Experience with CI/CD tools such as Jenkins or GitLab CI.
• Experience with Python and bash scripting to automate tasks.
• Experience working with S3 compliant data stores (AWS S3, Azure Blob, MinIO).
• Experience working with document storage solutions (Elasticsearch, Mongo).
• Experience working with streaming data and automation systems such as Kafka, NiFi, RabbitMQ, or similar.
• Experience with designing highly scalable, fail‑safe, cloud native systems to support cloud native systems with data processing pipelines.

Great Benefits | 401K | Competitive Salary | Generous Time Off | Exceptional Team-Building & Fun Company Events | Mentorship & Professional Development Programs | Tuition Reimbursement | Parental Leave