Production Operations Coordinator: On-Time Delivery & ERP Tracking

Della Infotech Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Della Infotech Inc. is seeking a Production Operations Coordinator to support the end-to-end production process, overseeing orders from placement through final delivery.

You will drive KPIs for on-time delivery and end-to-end cycle time, ensuring ERP data integrity and alignment across vendors, facilities, and finance. Responsibilities include updating Navision, maintaining logs and dashboards, coordinating inspections, and ensuring accurate shipment documentation.

Qualifications

• College degree preferred.
• Experience in Navision (Microsoft Dynamics) or ERP system preferred.
• Experience in Monday.com or similar project management tool.
• Proficient in Excel, including V-lookups and Pivot Tables.
• Proficient in Microsoft Office and Adobe products.
• Strong attention to detail and organizational skills.
• Ability to work in fast-paced, deadline-driven environment.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Oversee complete delivery of shipments and receipts of all products, materials, and supplies for eCommerce channel.
• Enter and maintain updates for each style and order in Navision (ERP) or shared drives; track goods on order, in production, and in transit to ensure timely delivery.
• Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP.
• Schedule time-sensitive inspections for eCommerce products across supplier locations.
• Inspect shipment packing lists and ingested quantities and verify against manifests, invoices, or orders to confirm accuracy.
• Create shipment documentation and send inbound shipment notifications. Ensure inbound and outbound shipments are properly logged and visible to downstream teams.
• Perform goods receipt on all incoming products and components into the ERP system.
• Follow up with vendor and 3PL partners to ensure on-time shipment and accurate delivery documentation.
• Coordinate billing processes with Finance to ensure accurate and timely invoice issuance to international partners.
• Manage outgoing and incoming packages to and from vendors, ensuring materials are properly labeled and distributed for internal review or production use.
• Collaborate cross-functionally with Product Development, Logistics, Finance, and Brand Management to resolve issues such as shortages, damages, or specification discrepancies.
• Maintain an organized view of outstanding production orders and related unfulfilled shipments.
• Provide general administrative and reporting support for production and order management activities.
• Contribute positively to team dynamics and support management initiatives to improve efficiency and workflow.

Skills

Attention to detail

Communication

Cross-functional collaboration

Deadline-driven

Education

College degree preferred

Tools

Navision (Microsoft Dynamics)

Monday.com

Excel (V-lookups, Pivot Tables)

Microsoft Office

Adobe products

Job description

Della Infotech Inc. is seeking a Production Operations Coordinator to support the end-to-end production process, overseeing orders from placement through final delivery.

You will drive KPIs for on-time delivery and end-to-end cycle time, ensuring ERP data integrity and alignment across vendors, facilities, and finance. Responsibilities include updating Navision, maintaining logs and dashboards, coordinating inspections, and ensuring accurate shipment documentation.