Production Operations Coordinator ERP Logistics Supply Chain

Della Infotech Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Della Infotech Inc. is seeking a Production Operations Coordinator to support the end-to-end production process, overseeing orders from placement through final delivery.

You will drive KPIs for on-time delivery and end-to-end cycle time, ensuring ERP data integrity and alignment across vendors, facilities, and finance. Responsibilities include updating Navision, maintaining logs and dashboards, coordinating inspections, and ensuring accurate shipment documentation.

Qualifications

• College degree preferred.
• Experience in Navision (Microsoft Dynamics) or ERP system preferred.
• Experience in Monday.com or similar project management tool.
• Proficient in Excel, including V-lookups and Pivot Tables.
• Proficient in Microsoft Office and Adobe products.
• Strong attention to detail and organizational skills.
• Ability to work in fast-paced, deadline-driven environment.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Oversee complete delivery of shipments and receipts of all products, materials, and supplies for eCommerce channel.
• Enter and maintain updates for each style and order in Navision (ERP) or shared drives; track goods on order, in production, and in transit to ensure timely delivery.
• Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP.
• Schedule time-sensitive inspections for eCommerce products across supplier locations.
• Inspect shipment packing lists and ingested quantities and verify against manifests, invoices, or orders to confirm accuracy.
• Create shipment documentation and send inbound shipment notifications. Ensure inbound and outbound shipments are properly logged and visible to downstream teams.
• Perform goods receipt on all incoming products and components into the ERP system.
• Follow up with vendor and 3PL partners to ensure on-time shipment and accurate delivery documentation.
• Coordinate billing processes with Finance to ensure accurate and timely invoice issuance to international partners.
• Manage outgoing and incoming packages to and from vendors, ensuring materials are properly labeled and distributed for internal review or production use.
• Collaborate cross-functionally with Product Development, Logistics, Finance, and Brand Management to resolve issues such as shortages, damages, or specification discrepancies.
• Maintain an organized view of outstanding production orders and related unfulfilled shipments.
• Provide general administrative and reporting support for production and order management activities.
• Contribute positively to team dynamics and support management initiatives to improve efficiency and workflow.

Skills

Attention to detail

Communication

Cross-functional collaboration

Deadline-driven

Education

College degree preferred

Tools

Navision (Microsoft Dynamics)

Monday.com

Excel (V-lookups, Pivot Tables)

Microsoft Office

Adobe products

Job description

The Production Operations Coordinator supports the end-to-end production process by overseeing the execution, tracking, and fulfillment of all manufacturing orders from placement through final delivery. This role ensures accurate and timely movement of goods across vendors, production facilities, and fulfillment centers, maintaining alignment between internal stakeholders, logistics partners, and finance. The coordinator is responsible for maintaining visibility to all inbound and outbound shipments, driving KPIs for On-Time Delivery and end-to-end cycle time, and ensuring all documentation and ERP updates are accurate and current.

How you’ll CREATE:

• Oversee complete delivery of shipments and receipts of all products, materials, and supplies for eCommerce channel.
• Enter and maintain updates for each style and order in Navision (ERP) or shared drives; track goods on order, in production (WIP), and in transit to ensure timely delivery.
• Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP.
• Schedule time-sensitive inspections for eCommerce products across supplier locations.
• Inspect shipment packing lists and ingested quantities and verify against manifests, invoices, or orders to confirm accuracy.
• Create shipment documentation and send inbound shipment notifications. Ensure inbound and outbound shipments are properly logged and visible to downstream teams.
• Perform goods receipt on all incoming products and components into the ERP system.
• Follow up with vendor and 3PL partners to ensure on-time shipment and accurate delivery documentation.
• Coordinate billing processes with Finance to ensure accurate and timely invoice issuance to international partners.
• Manage outgoing and incoming packages to and from vendors, ensuring materials are properly labeled and distributed for internal review or production use.
• Collaborate cross-functionally with Product Development, Logistics, Finance, and Brand Management to resolve issues such as shortages, damages, or specification discrepancies.
• Maintain an organized view of outstanding production orders and related unfulfilled shipments.
• Provide general administrative and reporting support for production and order management activities.
• Contribute positively to team dynamics and support management initiatives to improve efficiency and workflow.

Bring your VIBE:

• College degree preferred
• Experience in Navision (Microsoft Dynamics) or similar ERP system preferred
• Experience in Monday.com or similar project management tool
• Proficient in Excel, including V-lookups and Pivot Tables
• Proficient in Microsoft Office and Adobe products
• Strong attention to detail and organizational skills
• Ability to work in fast-paced, deadline-driven environment
• Excellent communication and cross-functional collaboration skills