Production Operations Associate II - Onsite Growth Role

Fidelity Information Services, LLC; Brown Deer (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Career growth

Professional development

Community involvement

Lifestyle benefits

Job summary

Fidelity Information Services, LLC (FIS) in Brown Deer, WI, is hiring for an entry-level position focused on processing payments and supporting daily remittance workflows. This full-time, onsite role follows a Monday–Friday schedule, 7:00 a.m.

to 3:30 p.m., with hands-on training and clear learning opportunities. You will prepare customer payments, perform document imaging and data entry, review exception items, and help ensure accurate, timely processing.

Qualifications

• High school diploma or GED required.
• Ability to lift or move up to 30 pounds.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to accurately enter, review, and process information.

Responsibilities

• Prepare customer payments for processing.
• Perform document imaging and data entry.
• Review and process exception items.
• Troubleshoot routine processing issues.
• Prepare outgoing customer mail.
• Organize and sequence work to support accurate and timely processing.
• Identify errors in calculations and balances.
• Perform other related duties as assigned.

Skills

Attention to detail

Strong organizational skills

Effective written and verbal comms

Ability to follow procedures

Ability to lift 30 lbs

Education

High school diploma or GED

Tools

Data entry software

Imaging equipment knowledge

Job description

Fidelity Information Services, LLC (FIS) in Brown Deer, WI, is hiring for an entry-level position focused on processing payments and supporting daily remittance workflows. This full-time, onsite role follows a Monday–Friday schedule, 7:00 a.m.

to 3:30 p.m., with hands-on training and clear learning opportunities. You will prepare customer payments, perform document imaging and data entry, review exception items, and help ensure accurate, timely processing.