Associate I, Production Operations

FIS; Brown Deer (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Fidelity Information Services, LLC in Brown Deer, WI is seeking an entry-level payments processor for a full-time on-site role. You will prepare customer payments, perform data entry, and handle document imaging in a structured, team-based environment.

Ideal candidates have a HS diploma or GED, solid organizational skills, and the ability to lift up to 30 pounds. This position offers growth opportunities within financial services and technology.

Qualifications

• High school diploma or GED required.
• Ability to lift or move up to 30 pounds.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to accurately enter, review, and process information.
• Ability to identify errors and resolve routine processing issues.
• Ability to follow established procedures and client requirements.

Responsibilities

• Prepare customer payments for processing.
• Perform document imaging and data entry.
• Review and process exception items.
• Troubleshoot routine processing issues.
• Prepare outgoing customer mail.
• Organize and sequence work to support accurate and timely processing.
• Identify errors in calculations and balances.
• Perform other related duties as assigned.

Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?

Schedule:

Monday-Friday, 7a.m.-330p.m.

Work arrangement:

Fully onsite. 4900 West Brown Deer Road Brown Deer, WI 53223

Pay:

Entry-level pay

What you will be doing

• Prepare customer payments for processing.
• Perform document imaging and data entry.
• Review and process exception items.
• Troubleshoot routine processing issues.
• Prepare outgoing customer mail.
• Organize and sequence work to support accurate and timely processing.
• Identify errors in calculations and balances.
• Perform other related duties as assigned.

What you will need

• High school diploma or GED.
• Ability to lift or move up to 30 pounds.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to accurately enter, review, and process information.
• Ability to identify errors and resolve routine processing issues.
• Ability to follow established procedures and client requirements.

Added bonus if you have

• Knowledge of remittance or payment processing.
• Experience with item processing or transaction processing.
• Knowledge of client specifications related to remittance processing.
• Experience working with computer output, imaging, or related processing equipment.
• Knowledge of basic equipment operation and maintenance.

What we offer you

• A multifaceted role with opportunities to take on responsibility and grow your career.
• Professional development and learning opportunities.
• The opportunity to work on relevant challenges within financial services and technology.
• Opportunities to support charities and give back to your community.
• A range of benefits designed to support your lifestyle and well-being.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.