Production Operations Associate (3rd shift / Floater) - Everett, WA

Xerox; Everett (WA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Paid time off

Holidays & personal days

Job summary

Xerox Holdings Corporation is seeking an experienced Partner Manager leader to drive dealer and agent channel growth across the Western United States. You will lead a team, shape regional channel strategies, and build executive relationships with strategic partners to deliver profitable outcomes.

In this onsite overnight role, you’ll collaborate across sales, marketing, operations, and enablement teams to execute plans, manage performance, and ensure alignment with SOP/SOW requirements while

Qualifications

• Excellent customer service, interpersonal, and communication skills.
• Operational management responsibilities and leadership capability.
• Ability to build and maintain relationships across teams and partners.

Responsibilities

• Provide delivery of contracted services at Boeing.
• Produce Premask, Stencil, Wetpen and Scribe ship sets per paint hanger schedule.
• Produce High Accuracy Plots per distributed requests.
• Deploy service solutions that meet SOP and SOW requirements.
• Provide requested data within contract timeframes.
• Provide data within allowable error rates in the contract.
• Achieve business objectives and address shortfalls.

Skills

Customer service

Interpersonal skills

Communication

Operational management

Relationship building

Time management

Multitasking

Problem solving

Critical thinking

Job description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview

This role supports Xerox’s contracted services by producing Premask, Stencil, Wetpen, Scribe ship sets, and high-accuracy plots according to production schedules and customer requests. The position requires strong attention to detail, time management, customer service, and the ability to follow SOP/SOW requirements while meeting service-level expectations.

This is an onsite overnight shift position, working Friday to Monday from 9:00 PM to 7:30 AM (10hrs shift schedule / 4 times a week). No prior experience is required, but candidates should be comfortable using basic Microsoft Office tools, navigating the internet, completing required Xerox/Boeing training, and managing multiple tasks in a production-focused environment.

Why Join This Team

• Lead a team of Partner Managers supporting Xerox’s dealer and agent channel across the Western United States.
• Shape and execute regional channel strategies focused on profitable growth and market expansion.
• Build executive relationships and joint business plans with strategic dealer and agent organizations.
• Collaborate across sales, marketing, operations, technical, service, pricing, contracts, and enablement teams.
• Help strengthen Xerox’s channel position across technology, software, services, managed print, workflow, and industry-specific solutions.

Duties, Roles and Responsibilities

• Provide delivery of contracted services at Boeing.
• Produce Premask, Stencil, Wetpen and Scribe ship sets per paint hanger schedule.
• Produce High Accuracy Plots per distributed requests.
• Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW).
• Provide requested data within the timeframes outlined in the contract.
• Provide requested data within the allowable error rates outlined in the contract.
• Achieve business objectives (PEP), identify and resolve shortfalls and issues.

Qualifications

• Constructive, positive outlook and persistence in the face of obstacles.
• Excellent customer Service, interpersonal, and communication skills.
• Operational Management.
• Build and maintain relationships.
• Good organizational and time management skills.
• Ability to manage multiple tasks.
• Problem solving and critical thinking skills.

How We Set You Up for Success

• Job training to support your understanding of Xerox solutions, services, and channel priorities.
• Career development opportunities that support continued professional growth.
• A healthy ramp-up period to help you build familiarity with the team, partner network, and regional priorities.
• Cross-functional collaboration with sales, marketing, operations, technical, service, pricing, contracts, and enablement teams.
• Opportunities to build relationships with strategic partners and contribute to Xerox’s channel growth across the Western United States.

Additional Benefits

• Substantial growth opportunities for future career development within a supportive and collaborative company culture.
• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
• Paid time off, plus holidays and personal days.