Production Manager - Commercial Grounds Maintenance - Greater Charlotte Region

Bland Landscaping Company; Charlotte (NC); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Health Insurance (Vision & Dental)

Paid Time Off

11 Holidays

401K Retirement Plan

Career Advancement

Job summary

Bland Landscaping Company is seeking a Production Manager to oversee multiple commercial grounds-maintenance crews, ensuring efficient, safe, and high-quality service across client properties. You will align operations with strategic goals and drive productivity and client satisfaction.

Responsibilities include leading crews, coordinating scheduling and materials, enforcing safety policies, and tracking performance against budgets while maintaining strong client relations.

Qualifications

• Experience leading and developing field crews.
• Proven ability to schedule and optimize routes, labor hours, and equipment.
• Strong safety discipline and PPE compliance.

Responsibilities

• Oversee multiple maintenance crews and ensure high-quality, safe service.
• Direct daily scheduling, logistics, and deployment of crews and equipment.
• Monitor labor hours and productivity against budgets; coach crews to meet goals.
• Coordinate procurement and delivery of materials and supplies.
• Maintain vendor and client communication and resolve issues within 24 hours.

Skills

Leadership

Scheduling & Logistics

Safety Compliance

Data Management

Tools

Landscape management software

Job description

Job Title: Production Manager - Commercial Grounds Maintenance (CGM)

Contact: Brenda Peralta - [e-mail]

Position Overview

The Production Manager (PM) serves as the critical link between corporate strategy and field execution. You will oversee multiple commercial grounds-maintenance crews, ensuring all properties are serviced efficiently and safely to the highest standards. This is a dynamic role requiring a blend of leadership, technical agronomic knowledge, logistical planning, and customer service. Your ultimate goal is to maximize field productivity while driving client satisfaction and retention.

Key Responsibilities

1. Operations & Field Management

• Scheduling & Logistics: Direct the daily scheduling of maintenance crews, optimizing routes, labor hours, and equipment deployment to maximize efficiency.

• Quality Control: Conduct routine site inspections to ensure contract compliance, identifying property needs, health issues in turf/plant material, and safety hazards.

• Enhancement Identification: Proactively identify opportunities for landscape enhancements (e.g., color rotations, mulch, drainage fixes, tree work) and collaborate with the account management team to propose solutions to clients.

• Inventory & Materials: Coordinate the procurement and timely delivery of materials (plants, mulch, chemicals, fertilizers) needed for daily operations.

2. Team Leadership & Development

• Crew Management: Recruit, onboard, train, and manage Crew Leaders and field staff, fostering a culture of accountability, pride, and continuous improvement.

• Safety Compliance: Enforce all company safety policies, conduct weekly tailgate safety meetings, and ensure proper usage of Personal Protective Equipment (PPE) and heavy equipment.

• Performance Tracking: Monitor crew labor hours against budgeted hours for each job, providing coaching to crews to meet or exceed production goals.

3. Equipment & Asset Management

• Fleet Oversight: Ensure all assigned vehicles, trailers, and commercial equipment (mowers, trimmers, blowers) are properly maintained, operated safely, and kept clean.

• Maintenance Coordination: Partner with the shop mechanic to schedule routine preventative maintenance and minimize equipment downtime.

4. Client & Administrative Support

• Issue Resolution: Serve as a secondary point of contact for clients; respond to and resolve service-related complaints or requests within 24 hours.

• Data Management: Utilize landscape management software to track labor time, log site photos, and submit daily production reports.

Core Competencies for Success

• Leadership: Able to motivate diverse teams and resolve conflicts constructively in a fast-paced environment.

• Problem Solving: Quick-thinking on your feet when weather, equipment breakdowns, or scheduling conflicts disrupt the daily plan.

• Financial Acumen: Understands how labor hours and material waste directly impact the branch's bottom-line profitability.

Compensation & Benefits

• Competitive Salary: Based on Experience

• Health & Wellness: Affordable Health Insurance with Vision and Dental options.

• Rest & Recovery: Paid Time Off (PTO) plus 11 Observed Holidays.

• Future Planning: 401K Retirement Plan.

• Growth: Clear pathways for professional advancement within the company.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.