Branch Manager - Commercial Grounds Maintenance

Bland Landscaping Company; Charlotte (NC); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Company vehicle

Annual bonus opportunities

Comprehensive benefits (health, dental

PTO and retirement options

Job summary

Bland Landscaping Company in Charlotte, NC is seeking a Branch Manager for Commercial Grounds Maintenance (CGM). You will lead the CGM branch operations, oversee Account Managers, Production Managers, and designers, and drive profitability while maintaining high-quality work.

You will manage budgets, safety programs, client relations, and equipment inventory, while mentoring staff and coordinating regular branch meetings. This role offers a comprehensive compensation package and benefits.

Qualifications

• Hands-on knowledge of grounds maintenance and landscape installation procedures.
• Staying informed of industry trends and market-specific developments.
• Ability to bend and stoop on a continual basis.
• Ability to work outdoors in all weather conditions.
• Ability to work around environmental risks such as bees, poison ivy, pollen, thorns, and ice.
• Adherence to Bland Landscaping Company, Inc. policies.
• Possession and maintenance of an NCDA pesticide applicator’s license.
• Valid NC Driver’s license with a maintained clean driving record.
• Strong communication skills and the ability to motivate others.
• Active participation in training BLC employees.
• Ability to work well with BLC customers.
• Commitment to pursuing continuing education opportunities.
• Active networking to promote BLC.

Responsibilities

• Manage CGM branch operations and ensure policy adherence across CRM, administration, and design teams.
• Balance quality work with branch profitability using KPI reports.
• Develop team members through training and coaching with Regional Director support.
• Foster strong team cohesion and conduct bi-weekly branch meetings.
• Oversee horticulture on job sites through Account Managers and Production Managers.
• Oversee purchasing, invoicing, inventory, billing, and collections for the branch.
• Forecast and manage labor and material budgets; ensure data integrity in BOSSLM system.
• Oversee interviews, hiring, training, performance reviews, and terminations.
• Drive sales goals for CGM and enhancement through Account Managers and designers.
• Coordinate safety programs and manage subcontractors.

Skills

Grounds maintenance knowledge

Industry trends awareness

Physical stamina

Outdoor work in all weather

Environmental risk awareness

Policy adherence

NCDA pesticide license

Valid NC driver’s license

Communication and motivation

Training/mentoring

Customer relations

Continuing education networking

Job description

Job Title: Branch Manager - Commercial Grounds Maintenance (CGM) -

Charlotte, NC

Contact: Brenda Peralta - [e-mail]

Position Overview

The Commercial Grounds Maintenance (CGM) Branch Manager is responsible for the overall planning and performance of a Bland Landscaping Company Commercial Grounds Maintenance Branch. This position oversees various administrative and management functions, directly supporting roles such as Account Managers, Production Managers, Enhancement Managers, Landscape Designers, and Contract Estimators. The CGM Branch Manager must be an effective leader, possess a strong work ethic, inspire others, and have a deep understanding of turf, horticultural practices, and agri-business operations. Other duties may be required as directed by the Regional Director or Vice President.

Responsibilities Including But Not Limited To

• Management
  • Implement all company policies and procedures as they relate to CRM, administration, enhancement design, installation, and CGM production teams.
  • Balance the delivery of high-quality work through Account Managers and Production Managers with branch profitability, utilizing key reporting tools such as KPI reports.
  • Develop team members (Levels II-VI) through training and coaching, with support from the Regional Director.
  • Foster strong team cohesion within the branch.
  • Facilitate bi-weekly branch meetings using a structured agenda submitted to the executive team.
• Horticulture
  • Implement and supervise all aspects of horticulture on job sites through Account Manager and Production Managers.
  • Continually expand horticultural knowledge through ongoing education and by networking with industry leaders.
• Administration and Accounting
  • Oversee purchasing, invoicing, inventory, billing, and collections for the branch.
  • Review open work order reports and ensure proper closeouts.
  • Measure, record, and submit monthly branch inventory to the Controller.
  • Manage budgeting and cost controls for the branch.
  • Utilize company systems to forecast and effectively communicate labor and material budgets to guide production.
  • Act with initiative to maintain the integrity of data provided to the accounting system (BOSSLM mobile timesheets, inventory, and work orders).
  • Work with the Regional Director, Operations Manager, and Production Managers to manage equipment inventory and ensure accurate record‑keeping.
  • Ensure accounting policies and procedures are followed consistently.
  • Ensure all operations‑related entries are made using BOSSLM for effective communication, scheduling, and tracking of job issues.
• Personnel / Production
  • Oversee Production Managers in conducting interviews, hiring, orientation, training, performance reviews, and terminations.
  • Manage seasonally adjusted headcount and budgeted vs. actual hours using tools like KPI reports, with support from the Regional Director
  • Utilize BOSSLM reports to forecast fluctuating human resource needs on a seasonal basis within the branch.
  • Ensure monthly budgeted hours are forecasted and proactively managed by each Production Manager within the branch, directing adjustments as needed.
  • Implement and manage the general safety program with guidance from the Regional Director.
• Sales and Services
  • Engage in effective customer relations both directly and indirectly through the Account Manager team by communicating effectively, resolving client needs, and representing the company in a customer‑centric manner.
  • Promptly address client concerns to maintain excellent client relationships.
  • Maintain strong client relationships to retain a minimum of 95% of Commercial Grounds Management contracts.
  • Review required price increases and approve all contract renewals within the branch prior to presenting them to the Regional Director for signature.
  • Promote Enhancement sales directly and indirectly through collaboration with the Account Managers and the Enhancement Designer to meet annual branch sales goals set by executive leadership.
  • Promote Commercial Grounds Maintenance sales directly and indirectly through the Account Manager team to achieve annual branch sales goals.
  • Utilize BOSSLM and required reports to track the Commercial Grounds Management sales pipeline, contract retention, and enhancement sales.
• Miscellaneous
  • Coordinate and communicate with management teams to support the overall advancement of Bland Landscaping Company.
  • Ensure branch lockup and facility security.
  • Ensure timely repairs to facilities and assets using approved vendors and adhering to company guidelines.
  • Coordinate vehicle and equipment repairs with the Operations Manager.
  • Ensure the safe operation of all company‑owned assets.
  • Safely drive company vehicles and work with HR to ensure all approved drivers maintain safe driving records by periodically reviewing MVRs.
  • Drive continuous innovation to keep the branch at the forefront of the landscape industry.
  • Oversee the management of subcontractors, directly and indirectly.
• Compensation and Benefits
  • Total Compensation Package = Base Salary: $95k - $115k + Bonus Compensation
    • Performance Bonus: Annual performance‑based bonus opportunities
    • Company Vehicle: Take‑home company vehicle provided
  • Benefits Package: Comprehensive benefits package including health, dental, vision, life insurance, retirement plan options, and paid time off (PTO)

Requirements

Required Skills

• Hands‑on knowledge of grounds maintenance and landscape installation procedures.
• Staying informed of industry trends and market‑specific developments.
• Ability to bend and stoop on a continual basis.
• Ability to work outdoors in all weather conditions.
• Ability to work around environmental risks such as bees, poison ivy, pollen, thorns, and ice.
• Adherence to Bland Landscaping Company, Inc. policies.
• Possession and maintenance of an NCDA pesticide applicator’s license.
• Valid NC Driver’s license with a maintained clean driving record.
• Strong communication skills and the ability to motivate others.
• Active participation in training BLC employees.
• Ability to work well with BLC customers.
• Commitment to pursuing continuing education opportunities.
• Active networking to promote BLC.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.