Production Manager Assistant

HW Staffing Solutions; Holyoke (MA); On-site; USD 26,174 - 30,307; Full time

Job summary

HW Staffing Solutions is seeking a motivated production management apprentice to support manufacturing operations across divisions in Holyoke, MA. The role blends office duties with hands-on floor work to learn production management, scheduling, and quality systems, with opportunities for advancement.

The trainee will learn to improve efficiency, follow AS9100/ISO 9001, coordinate materials, and assist with vendor communications while developing leadership skills for future roles in operations

Qualifications

• Previous manufacturing, production, operations, warehouse, or administrative experience preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and problem-solving skills.
• Comfortable working in both office and production environments.
• Ability to learn technical manufacturing processes and quality systems.
• Experience with inventory management, purchasing, or customer service is a plus.
• Knowledge of AS9100 or ISO 9001 is beneficial but not required; training will be provided.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and as part of a team.
• Strong work ethic, reliability, and willingness to learn.

Responsibilities

• Learn and assist with daily production operations across multiple manufacturing divisions.
• Support production scheduling and workflow planning to ensure customer deadlines are met.
• Work directly with production teams to improve efficiency, productivity, and quality.
• Learn and follow AS9100 and ISO 9001 quality standards and procedures.
• Prepare and process Certificates of Conformance (COCs).
• Assist with Advance Shipping Notifications (ASNs) and shipping documentation.
• Review and support Requests for Quotes (RFQs) and customer bid submissions.
• Assist with inventory monitoring, material planning, and stock control.
• Coordinate purchasing of materials, supplies, and production-related items.
• Communicate with vendors and customers regarding orders, schedules, and production requirements.
• Maintain production records, reports, and operational documentation.
• Support quality control initiatives and customer compliance requirements.
• Participate in continuous improvement projects and operational problem‑solving.
• Assist management with production planning, team coordination, and facility operations.

Skills

Manufacturing experience

Organizational skills

Communication

Problem solving

Office & production

Learning capability

Inventory management

AS9100/ISO9001 knowledge

MS Office

Team player

Tools

None

Job description

Schedule: Monday – Friday | Hours: 8:00 AM – 5:00 PM | Lunch: 12:00 PM – 1:00 PM | Starting Pay: $19.00 per hour, with opportunities for wage increases based on performance reviews and demonstrated growth.

Position Overview

HW staffing solution is seeking a motivated and career-ambitious production management apprentice to support manufacturing operations across all our divisions, including Specialty Loose Leaf and Valley Etching & Engraving in Holyoke, MA. This position is designed for individuals interested in developing leadership and production management skills within a manufacturing environment. The trainee will work closely with company leadership and production management to learn all aspects of production operations, quality systems, scheduling, inventory control, customer requirements, and team coordination. This role combines office responsibilities with hands‑on production floor experience, providing a comprehensive understanding of manufacturing operations and opportunities for future advancement within the company.

Key Responsibilities

• Learn and assist with daily production operations across multiple manufacturing divisions.
• Support production scheduling and workflow planning to ensure customer deadlines are met.
• Work directly with production teams to improve efficiency, productivity, and quality.
• Learn and follow AS9100 and ISO 9001 quality standards and procedures.
• Prepare and process Certificates of Conformance (COCs).
• Assist with Advance Shipping Notifications (ASNs) and shipping documentation.
• Review and support Requests for Quotes (RFQs) and customer bid submissions.
• Assist with inventory monitoring, material planning, and stock control.
• Coordinate purchasing of materials, supplies, and production-related items.
• Communicate with vendors and customers regarding orders, schedules, and production requirements.
• Maintain production records, reports, and operational documentation.
• Support quality control initiatives and customer compliance requirements.
• Participate in continuous improvement projects and operational problem‑solving.
• Assist management with production planning, team coordination, and facility operations.

Qualifications

• Previous manufacturing, production, operations, warehouse, or administrative experience preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and problem‑solving skills.
• Comfortable working in both office and production environments.
• Ability to learn technical manufacturing processes and quality systems.
• Experience with inventory management, purchasing, or customer service is a plus.
• Knowledge of AS9100 or ISO 9001 is beneficial but not required; training will be provided.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and as part of a team.
• Strong work ethic, reliability, and willingness to learn.

Growth Opportunity

This position is intended as a developmental role for individuals seeking long‑term career growth in manufacturing leadership and operations management. Successful candidates will receive hands‑on training and exposure to multiple aspects of production management, quality systems, customer relations, and operational leadership.

What We’re Looking For

We are looking for someone dependable, motivated, detail‑oriented, and eager to grow professionally. The ideal candidate enjoys taking initiative, solving problems, learning new skills, and contributing to the success of a fast‑paced manufacturing operation.