Production Manager

IMS Technology Services LLC; Knoxville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

IMS Technology Services LLC, together with Streamline Production, is seeking an experienced Event Project Manager in Knoxville. You will engage with clients, plan and execute events, ensuring budget adherence and high-quality delivery.

Responsibilities include coordinating cross-functional teams, attending site surveys, and maintaining IMS/Streamline standards in communications and reporting. Travel up to 40% may be required.

Qualifications

• 2+ years in event project management.
• 5+ years supporting onsite event operations.
• Strong planning and organizational skills.
• Able to lead small to medium live events with multiple agencies/vendors.
• Willing to travel up to 40%.

Responsibilities

• Engage with sales and clients to understand needs, create proposals, plan, develop and execute events within budget.
• Review client service agreements for 100% compliance.
• Manage 8-10 concurrent projects in various phases and maintain IMS/Streamline standards.
• Attend needs analysis meetings and site surveys to support events team.
• Coordinate activities to ensure timely, accurate, on-budget completion of events.
• Lead internal and external teams from planning through execution to maximize utilization and efficiency.
• Monitor budgets and expenses to IMS/Streamline standards and raise risks as needed.
• Collaborate with operations to maintain vendor/partner relationships and review contracts.

Skills

Event PM

Budgeting

Stakeholder comms

Education

Bachelor's degree in communications/marketing

Tools

MS Teams

Office 365

Vectorworks

Mac OS

Job description

What you'll do

· Engage with sales and clients to understand needs, create proposals, strategically plan, develop and execute events exceeding expectations and within budget.

· Ability to review, understand, and operate within client service agreement terms ensuring 100% compliance.

· Manage an average of 8-10 concurrent projects in various phases keeping internal and external information current and always maintain IMS/Streamline standards of client communications.

· Attend needs analysis meetings and/or site surveys to support the events team.

· Coordinate all activities and communications to provide timely, accurate, and on-budget completion of the assigned event.

· Lead internal and external teams from planning through execution maximizing utilization and efficiency.

· Personal accountability for financial performance of events via budget and expense tracking of multiple projects to IMS/Streamline financial standards. Raise awareness immediately of challenges or risks that will impact on the overall financial success of the event.

· Collaborate with the operations team to develop and maintain key vendors/partners to deliver top level products and pricing for clients. Negotiate and review vendor, hotel, and venue contracts as needed.

· Participate in the creative and logistical planning of each event with the IMS team and processes!

· Collaborate with the IMS engineering team to ensure accurate design and execution plans for events.

· Contribute to individual projects and IMS in a solutions-oriented manner that uphold our quality standards.

· Manage to and maintain IMS/Streamline Event Staging Production Management Key Performance Indicators (KPIs)

· Implement and oversee all aspects of event/meeting production, pre-event preparation & logistical development, financial reports/expense tracking, asset utilization, internal communication, industry/technology research, on-site execution, post-program recapping, and account management for the specified client as needed.

· Stay current with new event tools, methods and trends. Provide viable options for implementation to the IMS/Streamline team for future use.

· Work within assigned account team to support and balance the workload.

· Create and deliver show books and pertinent information for all events.

· Maintain and update Outlook with tasks, appointments, meetings, and other event-related activities.

· Participate in related departmental initiatives as assigned.

What you will bring:

· A minimum of 2 years of event project management experience, with at least 5 years of event experience supporting onsite event operations.

· Bachelor’s degree in communications/marketing and/or equivalent experience in a related field.

· Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously while making immediate and critical decisions based on company values, guidelines, and process.

· Sound decision-making and problem-solving skills based on client and industry knowledge.

· Able to lead small to medium scale live events with multiple agencies, vendors, and client involvement.

· Demonstrated ability to apply best practices and learnings from previous projects to elevate the performance level of self and team.

· Significant client-facing activities. Must have demonstrate exceptional communication, organizational, and critical thinking skills.

· Willingness to be flexible and adapt to the changes in the project schedule.

· Willing and able to work non-traditional work hours, including weekends and travel (up to 40 %)

· Motivational leadership and ability to influence and inspire teams to deliver an exceptional experience.

· Microsoft Teams and Office, Vectorworks, and Mac OS experience required.

About IMS Technology Services, Together with Streamline Production

IMS/Streamline is an industry-leading provider of award-winning systems integration and event solutions that foster collaboration, productivity, learning, and business communication.

Our core goal is to provide the absolute best value in audiovisual systems integration, event staging and production, virtual and hybrid meetings and events, webcasting, project management, unified communications solutions, and AV managed services for the companies and organizations we serve. Our team accomplishes this by providing enhanced professional services, creativity, and innovative technologies with an old fashioned "can-do" attitude. Our creative design and technical teams always seek to go above and beyond our clients expectations. We are all about relationships, team building, process, performance, and accountability.

Why Join Us:

• Be at the forefront of growth and innovation - Lead the appropriate strategies for rapid expansion and long-term success
• Shape what's next - Play a key role in defining the future of a high-potential AV provider in a fast-moving evolving market
• Work with a team that elevates you - Join an experienced, collaborative group that values your contributions and supports your professional growth and advancement
• Make a meaningful impact - Step into a high-impact role where your ideas and leadership will directly influence the company's trajectory and lasting success